Q) What is the Shell $aver Cardsm?
A) The Shell Saver Card is the latest addition to the Shell-branded family of cards. It is a payment option linked directly to your checking account that charges no enrollment fees, annual fees or finance charges, and offers a savings of 2 cents on each gallon of gasoline or diesel fuel purchased at Shell.
Q) Is the Shell Saver Card a debit card?
A) No. The Shell Saver Card is not a debit card; it works like an electronic check. At the time of purchase, your checking account, Shell Saver Card and PIN are validated by TeleCheck, an account-verification provider. After approval, the purchase amount is withdrawn from your checking account.
Q) How does the Shell Saver Card link to my checking account?
A) Once the checking account, bank routing and Shell Saver Card numbers you input during the application process are approved, the Shell Saver Card system instantly connects these under the program and your card is ready to use.
Q) Can I pay for gasoline and diesel purchases with the Shell Saver Card?
A) Yes, the Shell Saver Card can be used at Shell stations for any purchases except lottery tickets. However, the discount applies only to fuel purchases.
Q) Do other major gasoline retailers offer a payment option like the Shell Saver Card?
A) No. Shell is the first and only national gasoline retailer to nationally launch a payment option like the Shell Saver Card.
Q) Are there are fees associated with the Shell Saver Card?
A) There are no enrollment fees, annual fees or finance charges associated with the Shell Saver Card. However, non-sufficient funds (NSF) charges may be assessed if the funds are not available to cover the purchase amount in your checking account when the withdrawal occurs. The bank providing your checking account may also assess NSF charges as well, depending on your account terms.
Q) When I get to a Shell station to refuel, how do I use the Shell Saver Card?
A) Using the Shell Saver Card is easy. Press the debit button at the pump and swipe the Shell Saver Card, enter your PIN number and then begin fueling. You may also pay for purchases using your Shell Saver Card inside a Shell station. The cashier swipes your Shell Saver Card, presses the debit key, you enter your pin and then the cashier completes the transaction.
Q) What do I do if my Shell Saver Card does not activate the pump?
A) All Shell stations are required to accept the Shell Saver Card. If your nearest station does not have PIN pads at the pump to allow the entry of your PIN number or if they are experiencing technical issues at the pump, please go inside the Shell convenience store to pay for your purchases with the card. We would appreciate your help in notifying us of any card acceptance problem by calling the number on the back of your Shell Saver Card for immediate handling.
Q) What do I do if my Shell Saver Card does not work inside at the Shell station?
A) All Shell stations are required to accept the Shell Saver Card. If your nearest station does not have PIN pads inside the store to allow the entry of your PIN number or if they are experiencing technical issues that prevent your use of the card, please notify us for immediate handling by calling the number on the back of your Shell Saver Card.
Q) How will I know if I received my discount for fuel purchased with the Shell Saver Card?
A) The Shell Saver Card discounted fuel price is automatically deducted from your checking account and reflected on your checking account statement.
The receipt you receive for your Shell Saver Card fuel purchase at a Shell station will not display the discounted purchase amount, however, you can compare your fuel receipt you're your checking account statement to see the impact of your discount.
Please call the number on the back of the Shell Saver Card if you have any questions regarding your discount.
Q) What discount do I earn using the Shell Saver Card?
A) All Shell Saver Card holders will receive 2 cents off per gallon.
Q) What are the key benefits of the Shell Saver Card?
A) The key benefits of the Shell Saver Card are:
2¢/GAL everyday discount on all of your gasoline and diesel purchases at Shell stations
No enrollment fees, annual fees or finance charges
The convenience of a direct link to a checking account
No impact on your credit rating.
Q) How do I qualify for a Shell Saver Card?
Q) How do I get a Shell Saver Card?
A) Visit the Shell Saver Card website at www.shell.us/savercard and click on the "Apply Now" button, then select "I do not have a card" to have a card mailed to you.
Q) How long do I need to wait to use my Shell Saver Card after I apply?
A) Once your application is approved and you have established a PIN, you can start using the card.
Q) What should I do if I have questions about the Shell Saver Card?
A) If you have any additional questions about the Shell Saver Card, please call 1-877-278-0083.