1. Shell measures reliability on charger "up-time", defined as charging point signaling as on or in-use. Shell does not account for network issues or delivery of electricity to network. Shell cannot account for vehicle acceptance of charging session.
Locations include select Shell gas stations and other popular retail and destination locations. Please use the Shell App or Station Locator on our website to find your nearest location. Charger speeds vary by location. Charging results may vary; no guarantees provided. Charging speed depends on several factors including temperature outside, type of car, size of battery and battery condition. Please check with your vehicle manufacturer for compatibility and further information.
2. Shell only permits the use of adapters supplied by the manufacturer of the electric vehicle to be charged. The use of third-party adapters is not permitted on the Shell Recharge network.