Welcome to Shell Solutions Center
Visit the Shell Help Center for expert support and answers to FAQs about Shell products, services, and the Shell App. Get reliable help, fast.
Station Locator
I want to know more about The Giving Pump
I want to know more about The Giving Pump
Thank you for your interest in The Giving Pump program at Shell. This program is part of our Force for Good initiative and is one-way local site owners and wholesalers are giving back to local communities!
Starting September 1st, 2024, a portion of our proceeds from your fill-ups at a specifically marked purple pumps will be donated to a local children’s charity. Please visit Fill Up For A Good Cause At The Giving Pump to learn more.
I am looking for a Shell Station and the services they offer
I am looking for a Shell Station and the services they offer
You can use our ‘Gas Station Near Me’ to find the active Shell branded stations in your area, as well as the following information:
- Station’s address, phone number, website, and directions
- Forecourt Hours
- Fuel Availability
- Services and Amenities (If the station is accepting Loyalty Programs, Mobile Payments, Offers Water and Air Services, C-store, and many more)
To find out which fuel types are available for a specific station:
- Click on ‘Gas Station Near Me’
- Choose or type in the station address.
- Select ‘Fuel Available.’
- A dropdown menu will appear, allowing you to see which fuels the station offers.
Other Station Locator & Feedback sections
Contact Support
Service Stations and Loyalty
Service Stations and Loyalty
Fuel Rewards®, Loyalty, and Promotions
Phone: 1‑888‑603‑0473
Email: support@fuelrewards.com
Hours: Daily, 7:00 AM to 10:00 PM Central Time
Shell App and Service Station Support
You can reach the Shell Solutions Center through:
- To chat with the Shell Solutions Center team, please tap the Help button.
- Feedback Form: Submit your questions or feedback using our online form.
- Phone: 1‑888‑GO‑SHELL
Hours: Monday–Friday, 8:00 AM–5:00 PM Central Time
(Closed on public holidays)
Find a Shell Station
Use our Station Locator to search for nearby Shell stations and services.
Shell Recharge
Shell Recharge
Phone: 1-888-895-0027
Our lines are open 24 hours a day, seven days a week (24/7)
Email: evhelp@shellrecharge.com
Shell Energy
Shell Energy
Phone: 1-833-743-5546
Our lines are open Mondays through Fridays, from 8:00 AM – 7:00 PM CDT.
Email: HappytoHelp@ShellEnergy.com
Shell Lubricants
Shell Lubricants
Phone: 1-877-536-6324
Email: consumerorders-us@shell.com
Our lines are open Mondays through Fridays, from 7:00 AM – 8:00 PM CST excluding public holidays.
Open a Shell Station or Start a Fuel Business!
Open a Shell Station or Start a Fuel Business!
Interested in partnering with Shell? Whether you’re looking to open a Shell Station or start a fuel business, we’d love to explore the opportunity with you. Learn more by clicking this link.
Human Resource Inquiries
Human Resource Inquiries
In case you need to verify the employment of an active US employee, please contact The Work Number at:
- Website: www.theworknumber.com
- Phone number: 1 (800) 367-5690
If you are a retiree or a pensioner (in the United States) and need to access your savings and benefits plans, please contact Fidelity Shell Benefits Service Centre at:
- Phone number: +1 800 30 SHELL (1-800-307-4355)
- Website: www.netbenefits.com
For other HR related assistance, please contact at: