Help and support
Welcome to our help and support page.
To direct you to the assistance you need, please choose one of the options below.
Service Stations and Loyalty
Shell forecourts & facilities, Shell App, Loyalty Rewards, and Credit Cards.
Shell Recharge
For all enquiries related to Shell Recharge, our EV charging service.
Shell Energy
For all enquiries related to Shell Energy, our home energy provider.
Shell Lubricants
For all enquiries related to Shell Lubricants and Jiffy Lube.