These people are committed to delivering a customer experience that will rival other suppliers. Because, at Shell Polymers, we Break the Mold by putting your unique needs first.
Hilary Mercer, VP, Pennsylvania Chemicals Project
Title: Hilary Mercer
Duration: 53 seconds
A short video of Hilary Mercer speaking about Shell Polymers.
Hilary Mercer Transcript
[Hilary Mercer, speaking to camera]
I plan on creating an unrivaled experience by creating a world class polyethylene plant in Pennsylvania. An asset that’s capable of operating that plant to the highest standards. And then a business that will sell its product to all of our local stakeholders. So, the one thing that people should believe about Shell Polymers is that we put customers first. Making the experience matter means delivering time and time and time again to our customers so that they want always to come back to us. I’m passionate about the Shell Polymers business because it’s exciting, it’s a new project, it a new business, it’s a new beginning for polyethylene. I am Hilary Mercer and I believe in Shell Polymers.
Emma Lewis, General Manager
Title: Emma Lewis
Duration: 49 seconds
A short video of Emma Lewis speaking about Shell Polymers.
Emma Lewis Transcript
[Emma Lewis, speaking to camera]
Personally, I plan on delivering an unrivaled experience in two ways. The first is through the people that we hire. So, people who really want to disrupt the industry, really believe that we can make a difference. People that have a little bit of edge. That really care about their customers and what we do. The second way is through the tools and processes that we’ll provide the customers with. Just making it easy to do business with us and a very customer focused and centric experience. People should start believing that Shell Polymers is really going to make a difference. We really believe what we say. From the people that we’ve hired, to the way that we work with our manufacturing sites, to the way that we interact with the community that we operate in, to the customers that we work with. We really are going to make a difference.
Jeff Krafve, General Manager, Manufacturing
Title: Jeff Krafve
Duration: 1:05 minutes
A short video of Jeff Krafve speaking about Shell Polymers.
Jeff Krafve Transcript
[Jeff Krafve, speaking to camera]
Start believing in community. The one thing I think people should think about when you think about Shell Polymers is that we’re going to be differentiated in terms of our employee value proposition, how we treat our employees and our colleagues that serve and provide service to our facility. I also think that we’re going to differentiate ourselves in terms of our commitment to the community we operate in. And that includes safety, environmental stewardship, and supporting the fabric of the civic institutions in the Beaver County area. I’ve worked for Shell for over 35 years and I’ve worked in nine different manufacturing facilities. This is, for me, the ultimate reward for that time to be able to start up and be associated with one, a world-class asset. And two, a brand launch where we can really, again, provide a differentiated experience. I’m Jeff Krafve, and I believe in Shell Polymers.
Joe Kelly, Logistics Manager
Title: Joe Kelly
Duration: 44 seconds
A short video of Joe Kelly speaking about Shell Polymers.
Joe Kelly Transcript
[Joe Kelly, speaking to camera]
We plan to deliver the unrivaled experience through providing superior logistics. In order to provide superior logistics, we have to have the right services, the right service providers, and the right information technology. So, the one thing that people should believe in in Shell Polymers is that we have the best people, we have the best processes, and we are here to deliver the unrivaled experience. What makes me so passionate about the Shell Polymers business is that it is a once in a career opportunity. When you work for a place like Shell you have a lifetime full of opportunities. I’ve traveled the world. I’ve seen things that I’ve never dreamed possible, and I’ve worked with amazing people. I am Joe Kelly, and I believe in Shell Polymers.
Chris Jackson, Logistics Development Manager
Title: Chris Jackson
Duration: 56 seconds
A short video of Chris Jackson speaking about Shell Polymers.
Chris Jackson Transcript
[Chris Jackson, speaking to camera]
Making the experience matter means letting our customers and our community know that the polymers industry is better now that Shell Polymers has joined. We plan on delivering an unrivaled experience by taking on a proactive approach rather than a reactive. We want people to believe that we’re not here to meet status quo. We’re here to be number one. I’m passionate about the Shell Polymers business because I believe in the people, I believe in the business and I believe in the product. To be in the logistics polymers business for 18 years and to be a part of a group now that no one wants to fail, that in itself is enough to be proud of.
Shaun Moore, Commercial Manager
Title: Shaun Moore
Duration: 51 seconds
A short video of Shaun Moore speaking about Shell Polymers.
Shaun Moore Transcript
[Shaun Moore, speaking to camera]
What makes us different at Shell Polymers than the competition is that we’re starting with a clean slate of paper. We don’t have any preconceived ideas of this is how it has to be done because it was always done that way. We’re starting with the greatest and latest technologies that are the most popular for polyethylene consumers to use. We’ve pulled together people from all over the world and they have all brought the best practices. Everyone chose to be here, to work on this project, and so there’s a real passion to make a difference. At the end of the day it’s people doing business with people. And I would say that how you maintain and manage and nurture that relationship with the customer is really what the experience is all about. I am Shaun Moore and I believe in Shell Polymers.
Todd Whittemore, Global Technology Manager
Title: Todd Whittemore
Duration: 54 seconds
A short video of Todd Whittemore speaking about Shell Polymers.
Todd Whittemore Transcript
[Todd Whittemore, speaking to camera]
If there’s really one thing that people need to believe in Shell Polymers it’s that we’re in it to win it and we’re for real. I think delivering an unrivaled experience for our customers really starts with us being one team. Whether it’s technology, the business, or the people manufacturing the product and really working closely with the customer, listening to them, understanding what their issues are and really working collaboratively to find solutions that work for them and for us. The main reason I think Shell Polymers is going to succeed is really the passion of the team. What we’ve done is brought a collection of many people with very personal inspirations to join this project. We all are kind of aligned towards a common goal in really bringing this great amount of energy and passion to really make a difference and transform the business that we’re going into versus what it is today. I believe in delivering the unrivaled customer experience.
Title: Joe Minnitte
Duration: 40 seconds
A short video of Joe Minnitte speaking about Shell Polymers.
[Joe Minnitte, speaking to camera]
Making the experience matter, to me, means that we work and go above and beyond to deliver an exceptional experience for our customer in every way. What brought me to Shell Polymers is the opportunity to bring our Shell culture to the local community. For instance, we get to work with the Pittsburgh Steelers, and bring educational initiatives using that relationship into Beaver County. What makes me passionate about Shell Polymers is the chance to start something new and really deliver for the company and the customer. I believe in delivering the unrivaled customer experience.
Title: Dan Moldovan
Duration: 33 seconds
A short video of Dan Moldovan speaking about Shell Polymers.
Dan Moldovan Transcript
[Dan Moldovan, speaking to camera]
We have the opportunity as a new company coming into this industry to develop a new culture dealing with our customers to create a new experience for our customers and develop new products and new ways to do things from a polyethylene standpoint. So, nobody in the past has done that, so it’s great opportunity for us and our customers. At Shell Polymers, we are making the experience matter.
Title: Brooke Gill
Duration: 32 seconds
A short video of Brooke Gill speaking about Shell Polymers.
Brooke Gill Transcript
[Brooke Gill, speaking to camera]
People should start believing in Shell Polymers because we’re new, we’re different, and we’re breaking the status quo. We’ve been thinking about the customers since the beginning, in our design. To me, making the experience matter means not only just doing a job, but how you do the job and performing it well. I plan on delivering our customers the unrivaled polyethylene experience by providing on spec quality product. We believe in putting people first.
Title: Alan Maupin
Duration: 40 seconds
A short video of Alan Maupin speaking about Shell Polymers.
Alan Maupin Transcript
[Alan Maupin, speaking to camera]
I believe in delivering the unrivaled customer experience. Making the experience matter means to me that we are going to ensure that our customers have the right tools in their hands to both interact and manage their business with Shell. We are going to deploy the best technology we can that’s going to enable our customers to not only do business easily with us, but to track their business and know and have confidence that we’re going to deliver the products to them when they need it. I am Alan Maupin and I believe in Shell Polymers.
more in shell polymers
Shell Polymers has built a team of diverse and passionate industry pioneers who believe in putting people first. Combined with a new facility, innovative tools, and the backing of Royal Dutch Shell, Shell Polymers is equipped to bring you an unrivaled customer experience.
Our Pennsylvania complex will be the first Shell-owned and operated polyethylene manufacturing facility at this scale. Check out what makes it so revolutionary.