Meet Our People
Our diverse team of industry pioneers is dedicated to delivering the unrivaled customer experience you can believe in through quality and innovation.
Hilary Mercer, VP, Pennsylvania Chemicals Project
Title: Hilary Mercer
Duration: 53 seconds
A short video of Hilary Mercer speaking about Shell Polymers.
Hilary Mercer Transcript
[Hilary Mercer, speaking to camera]
I plan on creating an unrivaled experience by creating a world class polyethylene plant in Pennsylvania. An asset that’s capable of operating that plant to the highest standards. And then a business that will sell its product to all of our local stakeholders. So, the one thing that people should believe about Shell Polymers is that we put customers first. Making the experience matter means delivering time and time and time again to our customers so that they want always to come back to us. I’m passionate about the Shell Polymers business because it’s exciting, it’s a new project, it a new business, it’s a new beginning for polyethylene. I am Hilary Mercer and I believe in Shell Polymers.
Emma Lewis, General Manager
Title: Emma Lewis
Duration: 49 seconds
A short video of Emma Lewis speaking about Shell Polymers.
Emma Lewis Transcript
[Emma Lewis, speaking to camera]
Personally, I plan on delivering an unrivaled experience in two ways. The first is through the people that we hire. So, people who really want to disrupt the industry, really believe that we can make a difference. People that have a little bit of edge. That really care about their customers and what we do. The second way is through the tools and processes that we’ll provide the customers with. Just making it easy to do business with us and a very customer focused and centric experience. People should start believing that Shell Polymers is really going to make a difference. We really believe what we say. From the people that we’ve hired, to the way that we work with our manufacturing sites, to the way that we interact with the community that we operate in, to the customers that we work with. We really are going to make a difference.
Jeff Krafve, General Manager, Manufacturing
Title: Jeff Krafve
Duration: 1:05 minutes
A short video of Jeff Krafve speaking about Shell Polymers.
Jeff Krafve Transcript
[Jeff Krafve, speaking to camera]
Start believing in community. The one thing I think people should think about when you think about Shell Polymers is that we’re going to be differentiated in terms of our employee value proposition, how we treat our employees and our colleagues that serve and provide service to our facility. I also think that we’re going to differentiate ourselves in terms of our commitment to the community we operate in. And that includes safety, environmental stewardship, and supporting the fabric of the civic institutions in the Beaver County area. I’ve worked for Shell for over 35 years and I’ve worked in nine different manufacturing facilities. This is, for me, the ultimate reward for that time to be able to start up and be associated with one, a world-class asset. And two, a brand launch where we can really, again, provide a differentiated experience. I’m Jeff Krafve, and I believe in Shell Polymers.
Joe Kelly, Logistics Manager
Title: Joe Kelly
Duration: 44 seconds
A short video of Joe Kelly speaking about Shell Polymers.
Joe Kelly Transcript
[Joe Kelly, speaking to camera]
We plan to deliver the unrivaled experience through providing superior logistics. In order to provide superior logistics, we have to have the right services, the right service providers, and the right information technology. So, the one thing that people should believe in in Shell Polymers is that we have the best people, we have the best processes, and we are here to deliver the unrivaled experience. What makes me so passionate about the Shell Polymers business is that it is a once in a career opportunity. When you work for a place like Shell you have a lifetime full of opportunities. I’ve traveled the world. I’ve seen things that I’ve never dreamed possible, and I’ve worked with amazing people. I am Joe Kelly, and I believe in Shell Polymers.
Chris Jackson, Logistics Development Manager
Title: Chris Jackson
Duration: 56 seconds
A short video of Chris Jackson speaking about Shell Polymers.
Chris Jackson Transcript
[Chris Jackson, speaking to camera]
Making the experience matter means letting our customers and our community know that the polymers industry is better now that Shell Polymers has joined. We plan on delivering an unrivaled experience by taking on a proactive approach rather than a reactive. We want people to believe that we’re not here to meet status quo. We’re here to be number one. I’m passionate about the Shell Polymers business because I believe in the people, I believe in the business and I believe in the product. To be in the logistics polymers business for 18 years and to be a part of a group now that no one wants to fail, that in itself is enough to be proud of.
Shaun Moore, Commercial Manager
Title: Shaun Moore
Duration: 51 seconds
A short video of Shaun Moore speaking about Shell Polymers.
Shaun Moore Transcript
[Shaun Moore, speaking to camera]
What makes us different at Shell Polymers than the competition is that we’re starting with a clean slate of paper. We don’t have any preconceived ideas of this is how it has to be done because it was always done that way. We’re starting with the greatest and latest technologies that are the most popular for polyethylene consumers to use. We’ve pulled together people from all over the world and they have all brought the best practices. Everyone chose to be here, to work on this project, and so there’s a real passion to make a difference. At the end of the day it’s people doing business with people. And I would say that how you maintain and manage and nurture that relationship with the customer is really what the experience is all about. I am Shaun Moore and I believe in Shell Polymers.
Tanika Vital-Pringle, Head of Brand
Title: Tanika Vital-Pringle
Duration: 1:30 minutes
A short video of Tanika Vital-Pringle speaking about Shell Polymers.
Tanika Vital-Pringle Transcript
[Tanika Vital-Pringle, speaking to camera]
So Shell Polymers, for us, means many parts coming together. And this is exactly what has happened with how we’ve built our business. We’ve come from many parts of the business. We’ve come externally into Shell. We really have a rock star team. We have the best from the industry working for us. I plan on ensuring that the Shell Polymers brand builds equity to the Royal Dutch Shell brand. Our RDS, or Royal Dutch Shell, brand is valued at $38 billion U.S. dollars, so everything that we do has to build the unrivaled experience. I plan on motivating the organization, the Shell Polymers company at large, making sure that they deliver the unrivaled experience in all of their work streams. So, if one works in the supply chain business, or logistics, I want to make sure they understand what that means and that they really feel like brand enthusiasts. Shell Polymers really believes in putting people first. We believe in putting our customers first. We focus on making sure that our customers know that they are not the commodity. That the product might be the commodity, but ultimately we want to feel like the Amazon or the Tesla of the polymers industry. We want working with us to feel like a seamless, seamless experience. I am Tanika Vital-Pringle and I believe in Shell Polymers.
Todd Whittemore, Global Technology Manager
Title: Todd Whittemore
Duration: 54 seconds
A short video of Todd Whittemore speaking about Shell Polymers.
Todd Whittemore Transcript
[Todd Whittemore, speaking to camera]
If there’s really one thing that people need to believe in Shell Polymers it’s that we’re in it to win it and we’re for real. I think delivering an unrivaled experience for our customers really starts with us being one team. Whether it’s technology, the business, or the people manufacturing the product and really working closely with the customer, listening to them, understanding what their issues are and really working collaboratively to find solutions that work for them and for us. The main reason I think Shell Polymers is going to succeed is really the passion of the team. What we’ve done is brought a collection of many people with very personal inspirations to join this project. We all are kind of aligned towards a common goal in really bringing this great amount of energy and passion to really make a difference and transform the business that we’re going into versus what it is today. I believe in delivering the unrivaled customer experience.
more in shell polymers
Shell Polymers has built a team of diverse and passionate industry pioneers who believe in putting people first. Combined with a new facility, innovative tools, and the backing of Royal Dutch Shell, Shell Polymers is equipped to bring you an unrivaled customer experience.
Our world-class complex will have the capacity to produce 3.3 billion pounds of ethylene annually.