Hurricane Matthew - Update #1
Oct 07, 2016
Shell and Motiva Retail Operations
With each hurricane season, Shell and Motiva further refine their preparation and response plans to safely provide fuel and power to retail locations as quickly and safely as possible. We are monitoring and preparing for Hurricane Matthew to ensure Shell-branded stations and Motiva terminals are prepared for landfall.
Similar to many major brands, the Shell retail fuels business in the U.S. primarily supplies quality motor fuels to wholesalers who operate under the Shell brand and who sell Shell-branded fuels to independent retailers or directly to the motoring public.
Our goal is to ensure a safe, reliable supply of Shell-branded gasoline in every market we serve. In the aftermath of storms or other incidents that may disrupt supply we work in close coordination with Shell-branded wholesalers to tackle supply and logistical challenges.
In order to have as much gasoline supply at retail sites as possible, our branded wholesalers have been reminded of the importance of pre-filling fuel tanks and to prioritize locations on evacuation routes and major arteries along with strategic locations identified by emergency response activities, local authorities and densely populated areas.
Finally, Shell and Motiva stay in active communication with our wholesalers to ensure Shell-branded stations are prepared for landfall. Shell-branded retail sites in mandatory evacuation areas comply with mandatory orders issued for their area. As always, safety is the number one priority and as a storm continues to make landfall, additional stations may close to ensure the safety of the site employees and customers. Once a storm has passed, reopening stations begin as soon as it is safe to do so.
We do not provide station locations to the public for safety reasons and to avoid customer frustration if the information changes prior to their arrival.