Shell’s Downstream Commercial business cuts across a significant area of operations, from refining oil and gas to selling products to customers.
The Shell Graduate Program
Downstream Commercial, within the Commercial area of the Shell Graduate Program, is a hands-on three-year training program that consists of two 18-month job rotations. As a commercial graduate you will discover a new world of industry commerce on the Program, which will provide you with the opportunity to work in field, operational or analytical roles in different areas of our business. You could also find yourself monitoring marketing activity, developing value propositions for customers or developing and maintaining excellent customer relationships.
You'll play a vital part in strengthening Shell’s corporate reputation, building brand awareness and supporting our business goals. It’s an exciting, ever-changing and challenging working environment that cuts across all areas of our operations, from refining oil and gas to selling our products to businesses and customers. At Shell, we are committed to developing talented people who want to push boundaries in whichever field they work in. The Shell Graduate Program offers a solid foundation and essential experience tailored to nurturing your future as a professional and commercial leader.
Paula – Macro Distributor Business Development at Shell
Title: Paula - Macro Distributor Business Development at Shell
Duration: 2:06 minutes
Description: Paula Tongue talks about the different challenges of her job
Paula - Macro Distributor Business Development at Shell Film Transcript
Calm, pop music
Life at Shell
Macro Distributor Business Development
Interview with Paula Tongue
Macro Distributor Business Development
“The favourite bit about my job is the unpredictability. Every day you meet a different challenge, which actually really keeps you on your toes. I sit in a global role. When you’re looking at global projects it’s all about studying and reviewing our business and looking where we’re performing well, where we’re not performing well and the reasons behind that.”
Looking up at a large office building.
Paula arriving at the Shell offices, going through revolving door into entrance hall.
Paula walking into office. Working on a computer.
Paula delivering a presentation in a board room.
[Paula – delivering presentation]
“This is just a static picture about what happened from 2009 to 2012.”
“The impact that you can see from my job is long term but when you see those results implemented locally you actually feel great satisfaction.”
People asking Paula questions about her presentation, Paula answering.
People around table having discussion.
“A lot of my job has to do with what we drive together as a team. You’re always connecting with everyone. I talk to people who sit in Singapore and Houston. Everyone is always willing to help and to give their input, really.”
Paula with earphone and microphone headset on, talking while standing up in office.
Paula walking through office to another boardroom, sitting down at table.
[Paula – giving presentation]
“Guys, we have Reuben and Jack online.
Small group seated around table talking. Paula standing up with headset on.
“Even if we work sometimes virtually you actually feel pretty close to them.”
Paula having one to one discussion with colleague.
“The people that do well here are people with a lot of energy and initiative. Shell actually gives you a lot of space to drive your own projects and ideas. It really makes me feel empowered.”
“Since I won I really got involved in the graduate network within Shell. We create our own calendar of events, we have a budget that we can use. We do workshops on hard skills or soft skills, some charities and some sport events and as well some social.”
Paula at a coffee shop, talking to colleague. Another colleague joins them, shakes hands and sits down at table. The three of them laugh and chat.
Group of people at bowling alley. People laughing and cheering when Paula hits a strike.
Paula, surprised at strike.
“My name is Paula Tongue and I work in the lubricants business as macro distributor business development.”
Copyright Shell International Limited 2013
Roles and responsibilities
You’ll rotate between a variety of key roles across the Downstream Commercial business, such as:
- Sales Account Advisor
- Marketing Project Manager
- Pricing Advisor
And have the opportunity to work in business areas such as:
- Business development
From day one you will have responsibilities, such as:
- Monitoring marketing activity
- Producing value propositions for customers
- Developing and maintaining excellent customer relationships
Training and development
You'll be provided with a solid training framework combining classroom and online learning with coaching and mentoring. You'll have regular development checks, along with continued specialist training in marketing, pricing, retail, and leadership development. The Shell Graduate Program will give you as an inquisitive, talented individual the support you need to become an accomplished professional. By putting your commercial capabilities to the test you'll be helping to improve the way we operate on the global and local market.
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