The Zoner

The Peculiar Personalities of Dedicated Customer Service

Meet Deborah, aka “The Zoner,” one of the many employees that help make Shell Polymers a top plastic resin manufacturer. Nothing (and we mean nothing) can distract Deborah from helping converters access the latest information on their orders and shipments.

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The Listener

Katie listens intently to her customers, and everything else too.

The Fixer

Alex solves logistics challenges for converters and lunch quandaries for colleagues.

The Anticipator

Behold Robert’s uncanny knack for predicting logistics hurdles and life events.