The Fixer

The Peculiar Personalities of Dedicated Customer Service

Meet Alex, aka “The Fixer,” one of the many employees that will help make Shell Polymers a top plastic resin manufacturer. Alex’s problem solving skills provide logistics peace of mind for converters, and they come in handy around the office too.

More videos

The Zoner

Nothing can distract Deborah from helping converters access the latest on their orders and shipments.

The Listener

Katie listens intently to her customers, and everything else too.

The Anticipator

Behold Robert’s uncanny knack for predicting logistics hurdles and life events.