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FAQs - General

Find here information about applying for General opportunities at Shell.

I have a customer question or complaint - whom can I talk to?

In order to make a customer complaint or ask a question about our products or a specific Shell station, you can contact Shell in your country by looking up the contact details of the local Customer Service Center on the country website.

Applying with disabilities

For any follow-up queries or additional support, during the application process (after you have submitted the application), please contact us at careers@shell.com.

Manage your application

Discover the impact you can make at Shell. Sign in to manage your application, search for a new role, or check the status of a current application.

Contact us

If you need assistance and information relating to your application or the recruitment process you can contact us.

Recruitment scams

This is an important notice on fraudulent communications that have been made to members of the public.

Careers FAQs

Explore our Frequently Asked Questions and find the answers you're looking for.