We are one of the largest leaseholders and producers over a nine-county area in the Appalachia Basin. Our Appalachian asset is divided into three focus areas: Tioga, Mercer and Bradford. We operate over 300 dry gas wells, predominately in Tioga County and 1,500 shallow oil wells mainly in the Bradford area.

In 2014 and 2015, Shell discovered that the Utica/Point Pleasant shale was also very prolific. We plan to drill additional wells in 2016, mainly in the Utica acreage.

As part of our Operating Principles, we strive to conduct our operations in a manner that protects air quality and controls fugitive emissions. In Appalachia, we have taken a number of voluntary measures to reduce methane emissions, including the installation of the latest air-emissions reduction technology on 90% of our surface facilities.

Shell is also a founding member of the Center for Sustainable Shale Development (CSSD), an independent organization that developed 15 performance standards, in conjunction with non-governmental organizations and nonprofits, to address air and water concerns. Shell Appalachia was certified in early 2015 for meeting all of the CSSD performance standards. 

Contact Us

  • For issues on the western side of Pennsylvania including Washington, Mercer, Crawford, Elk, Forest, Warren and McKean counties, please call our Community Feedback Line at 877-842-7308.
  • For issues in Tioga, Lycoming, Bradford and Potter counties, please call our Community Feedback Line at 570-662-9415.


Shell supports a wide range of social investment programs in the Appalachia area. In 2015, we spent more than $637,000 on community, environmental and educational initiatives. These initiatives promote science, technology, engineering and math education to help develop students to meet future workforce needs through the Tioga County Foundation. Shell is also a major sponsor of the Pennsylvania Envirothon, an academic competition designed to cultivate a desire in students to learn more about our natural environment. As a proponent of health and safety, we also have partnered with local first responders to provide training and equipment and have supported road safety initiatives.

Public Awareness FAQ

What are pipeline markers? Why are they located where they are?

Pipeline markers provide useful information concerning nearby pipelines.

These markers or signs indicate the approximate – not the exact - location of the pipelines, which may or may not run in a straight line between any two markers. As a result, they cannot be relied on to provide information on pipeline location. You can obtain information about Shell’s pipelines by calling 1-800-922-3459.

It is against the law to willfully and knowingly deface, damage, remove or destroy any pipeline sign or right-of-way post.

Who do I call to locate Shell’s pipeline or facilities on my property?

State law requires you to call 811 (the National “Call Before You Dig” number) or your local One-Call Center at least 48 hours, excluding weekends and holidays, before you begin any digging project, large or small, within a pipeline easement area; some states require 72 hours notice. The One-Call Center will notify the companies responsible for locating the facilities within their area.

Why should I call 811 before every dig?

It’s the law - and it's the smart thing to do. Whether you're a homeowner or a professional excavator, you are required to call 811 before you dig.

Knowing where underground utility lines are buried before you dig will help protect you from injury and prevent damages to utilities, service disruptions and possibly even fines and repair costs. Whether you're planting a tree or shrub or installing a deck or pool, every job requires a call, even if you've called before for a similar project.

I've called my local "Call Before You Dig" number before. Will 811 replace this service?

No, 811 will not replace your local One-Call number. The national number was put in place to enhance and improve the one-call process. With more than 62 local One-Call numbers across the country, 811 eliminates the confusion about what number to call in your area.

How far in advance do I need to call?

State laws vary from 48 to 72 hours, most excluding weekends and legal holidays. Call 811 directly, and the customer service representative will provide specific information.

Do the colors of the paint and flags indicate anything in particular?

Yes. The colors indicate what type of underground facility is buried belowground.

  • Red – electric
  • Orange – communications, telephone/CATV
  • Blue – potable water
  • Green – sewer/drainage
  • Yellow –  gas/petroleum pipeline
  • Purple – reclaimed water
  • Pink – temporary survey marker
  • White – pre-marked site of intended excavation

How often does Shell monitor its pipelines?

Shell adheres to strict federal laws that require pipeline operators to continuously monitor and maintain pipeline segments in areas where the consequences of their failure could be significant.

We monitor our entire pipeline network from our control center 24 hours a day, seven days a week, using computer and telecommunications equipment located across the system. These centers continuously monitor flow, pressure and other data that indicate the condition of the pipeline system.

Does Shell inspect its pipelines?

Yes. As part of our comprehensive safety program, we inspect and test our pipeline systems regularly.

  • We monitor pipelines by air and/or ground to identify and prevent any unauthorized activity.
  • We inspect pipeline rights-of-way for unusual changes in vegetation that might indicate a leak.
  • We test, inspect and monitor the cathodic protection system on our pipelines that helps prevent corrosion.
  • We use various tools and technologies to help ensure that our pipelines are sound and fit for purpose.
  • We inspect and test valves on the pipelines.
  • When pipe is exposed for any reason, we inspect the condition of the pipe and its coatings and, if necessary, make repairs.

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