Contact Shell in the U.S.
General Inquiries
General Inquiries
Contact the Shell Solutions Center - US Gas Station Help and Support:
For Immediate Assistance and Fastest Service:
- Live Chat: Use our Live Chat service for quick support!
For Any Inquiries or Feedback:
- Feedback Form: We value your input! Please use our Feedback Form so that we can best direct your inquiry or feedback.
To Find a Station:
- Use our Station Locator to find the nearest Shell station.
For Less Urgent Items:
- Phone: Call 888-GO-SHELL
Contact U.S. Lubricants
Contact U.S. Lubricants
Technical Help Desk
1-800-237-8645
ShellTechnical-us@shell.com
Global Key Account
1-877-350-7030
Customercare-us@shell.com
Distributor
1-877-536-8073
Distributororders-us@shell.com
Transport & Industry (Direct Customers)
1-800-332-6457
transportorders-us@shell.com
industryorders-us@shell.com
Consumer (Direct Customers)
1-877-536-6324
consumerorders-us@shell.com
JiffyLube
1-833-468-6487
Jiffylubeorders-us@shell.com
Retail Lubes
1-877-536-8029
retaillubesorders-us@shell.com
Human Resource Inquiries
Human Resource Inquiries
In case you need to verify the employment of an active US employee, please contact The Work Number at:
- Website: www.theworknumber.com
- Phone number: 1 (800) 367-5690
If you are a retiree or a pensioner (in the United States) and need to access your savings and benefits plans, please contact Fidelity Shell Benefits Service Centre at:
- Phone number: +1 800 30 SHELL (1-800-307-4355)
- Website: www.netbenefits.com
For other HR related assistance, please contact at:
