Virtual Assistant
Our new online chat tool gives you answers to questions about oils and lubes.
Answers on demand
LubeChat brings you a vast array of Shell knowledge, equipping you to make faster, better-informed decisions that can ultimately help bring down your total cost of ownership.
- It's easy-to-use
- It works on your smartphone and your computer
- It's available 24/7
Key features
- Find products that are right for your equipment
- Access technical and safety sheets on Shell products
- Get the recommended Shell alternative if you have an issue with your current product
- Access case studies demonstrating how existing customers have improved their operations
Shortcuts to popular questions
There are thousands of other questions LubeChat can answer. Here’s just a small sample of them.
- What's the physical characteristics for ...?
- What lube meets this specification?
- How do I test for...?
- What's Shell's range of hydraulic oils called?
- What's the glossary definition of...?
Discover LubeChat
See LubeChat in action
Read the transcript
Read the transcript
Title: See LubeChat in action
Duration: 1:37 minutes
Description: An Overview of Shell LubeChat.
[Background music plays]
Soft instrumental music.
[Text displays]
Introducing Shell LubeChat.
Animated Sequence
The words Introducing Shell LubeChat with a cell phone to the right. The words dissolve leaving just the cell phone in middle of screen.
Narrator
How can I reduce equipment downtime? What’s the best lubricant for my machine? Where can I find answers to help my business? How do I get reliable information?
We understand that you have questions, so we’re bringing you answers, wherever and whenever you need them. Welcome to Shell LubeChat. Answers on demand that will empower your business and help you get the job done.
[Text displays]
BUSINESS NEED: REDUCTION IN DOWNTIME
MAINTENANCE: IN PROGRESS
SEARCHING
LUBRICANT LEVEL LOW – REPLACE NOW
LOCAL SUPPLIERS: SEARCHING
LOCATION
LUBRICANT ANALYSIS
ANSWERS ON DEMAND
[Video footage]
Man wearing hard hat and protective clothing looks at his cell phone. Large machinery in background. Worker in factory stands in front of a control panel pressing buttons. Worker in protective clothing stands in exterior setting working on tablet. Worker seen walking through factory from behind. Close up of various pieces of moving machinery. Sped up footage of large moving machinery from above.
The words ANSWERS ON DEMAND with cell phone on right zoom into view.
Worker in factory standing in front of a control panel. Back view of men in protective clothing walking outside.
Narrator
Shell LubeChat is the online chat robot that lets you tap into the knowledge of Shell’s global 700 plus lubricant experts, 24 hours a day. With Shell LubeChat on your device you can access technical and safety sheets on Shell Products, find Shell products that are right for your equipment, learn about challenges and solutions implemented in other businesses.
Get recommended Shell alternatives to competitor products. Knowledge that will empower your business, day in, day out. Putting reliable information at your fingertips that will help you to increase your productivity. Information that can help you get the job done, to keep your business moving forward.
[Text displays]
ACCESS TO SHELL’S GLOBAL EXPERTISE
SEARCH TECHNICAL LUBRICANT DATA
RECOMMENDED PRODUCTS
INDUSTRY CASE STUDIES
GET RECOMMENDED SHELL ALTERNATIVE PRODUCTS
RIMULA R4X
CHANGE LUBRICANT: EVERY 100,000 KM
POWER COMPANY EXTENDS OIL-DRAIN INTERVAL BY 50%
COMPATIBLE LUBRICANT: SHELL TELLUS M2 MX
[Video footage]
The words ACCESS TO SHELL’S GLOBAL EXPERTISE zoom onto screen with cell phone on right. The information on cell phone screen changing. Man and woman in protective clothing stand in front of large truck, talking. Workers in background. Close up of woman talking on hand held radio receiver. A chart with technical details in background. A cell phone zooms into view showing the Shell LubeChat application on screen.
Animated diagrams appear showing the different application benefits. Shot of large moving machinery from above. Words appear in animated diagrams RIMULA R4X, CHANGE LUBRICANT EVERY 100,000 KM. Worker in protective clothing and hard hat looks at screen of cell phone. Animated diagram appears with words POWER COMPANY EXTENDS OIL-DRAIN INTERVAL BY 50%. Worker in protective clothing and hard hat walks through factory towards camera. Animated diagram with words COMPATIBLE LUBRICANT: SHELL TELLUS M2 MX. Worker removes hat and holds it under arm. Aerial shot of trucks on road.
[Text displays]
LUBECHAT.COM
SHELL LUBRICANTS
TOGETHER ANYTHING IS POSSIBLE.
[Video footage]
Shell logo
© SHELL INTERNATIONAL LIMITED 2017
