An Unrivaled Customer Experience
At Shell Polymers, we want our customers to be at the center of everything we do. To demonstrate this, our business has created a space unlike any other in the industry that will hold multiple pieces of new, industrial-sized machinery across five different markets and processes. We understand the challenges associated with shutting down a production line for a trial, so we want our customers to have the luxury of utilizing this space and equipment to avoid downtime.
For example, if a customer wants to test new head tooling to help with light-weighting initiatives, but can’t sacrifice production line time, we will encourage them to use the machinery in the application hall for initial testing.
We have a fantastic opportunity to show our customers that the small details can make a big difference. For example, we can use our application hall to show that running cooler is not always better! Using a material’s recommended heat profile is critical to how the material behaves and how it will process. Running a cooler heat profile generates more stresses in the polymer that can translate into processing inconsistencies and mechanical failures.