Trained technical support
On-site or over the phone, Shell technical representatives are on hand to help solve your lubrication-related problems and answer your lubrication and product questions.
Technical Advisors
Using the right oil can significantly improve your operations
Shell LubeAdvisors help you use the right Shell oil, at the right time, every time. By helping you on-site to improve the lubrication and maintenance practice of your equipment and vehicles, significant benefits can be achieved, increasing productivity, limiting downtime, and providing you with a competitive advantage.
Our experience delivering you real value
Delivering value and improvement to your business requires much more than just the best products alone. At Shell, we believe that implementation of lubrication best practice supported by a team of world class professional technical support staff is vital to achieving major cost savings and improvements in your business.
How Shell LubeAdvisor adds value to you and your business
The Shell LubeAdvisor service is delivered through highly trained Shell technical staff consisting of office-based technical helpdesks and field-based lubrication engineers. In addition, there are a number of helpful and convenient tools for you to use, with the complete Shell LubeAdvisor service offering you a wealth of engineering, technical and application knowledge.
Shell Lube Advisor
Read the transcript
Title: Shell LubeAdvisor Services Video
Duration: {1:05} minutes
Description: The true success of Shell Lubricants is owed not only to better lubrication practices, but also to Shell LubeAdvisors who leverage their expertise to help set plans in motion and improve operations.
{Shell LubeAdvisors Services} Transcript
A Shell LubeAdvisor in a black shirt that reads ‘Shell Lubricants’, stands with a black background behind him.
Shell LubeAdvisor:
[“When people look at machinery, they see the outside, but what keeps these machines running, is the lubricants.”]
[Background music plays]
{The music is upbeat, simple, and uplifting}
Scenes show machinery in use, and operators in reflector jackets observing it from the inside out.
Transition to a scene where Shell LubeAdvisor is driving his car. You can see his hands on the steering wheel and his eyes in the rear-view mirror.
Shell LubeAdvisor voiceover:
[“As a Shell LubeAdvisor, it’s my job to leverage my lubricants expertise to help you optimize the performance of your machinery...”]
Scenes show a montage of machinery in use, and Shell LubeAdvisor greeting an operator on- site.
Shell LubeAdvisor voiceover:
[“...and put a plan in motion to improve your operations. During a site assessment, I will look at various aspects of your equipment reliability program.”]
Transition to a scene where the Shell LubeAdvisor consults with an operator on-site.
Shell LubeAdvisor voiceover:
[“...and when I’m on-site, I’ll have one-on-one knowledge sharing with your team. All of this helps to ensure that the right lubricants are used in the right places.”]
Scenes show a montage of machinery in use, and Shell LubeAdvisor completing paperwork with an on-site operator.
Shell LubeAdvisor voiceover:
[“I’ll create a lubricant application guide , and we will discuss ways to extent component life, increase reliability, and reduce maintenance costs. Within 24 hours of this sight walkthrough,
I’m usually ready to present my findings, and we’ll find a way forward to improve your lubricant program.”]
Shell LubeAdvisor shakes hands with the operator as he walks out.
Shell LubeAdvisor voiceover:
[“I do it all to help you equipment reliability, and the overall health of your business.”
Shell LubeAdvisor smiles.
The screen fades to white.
Text displays:
[“Shell Lubricants Together anything is possible”]
Shell logo appears. Music fades.
Shell LubeAdvisor benefits at a glance
Employing the correct lubrication is essential for your operation to run smoothly and to prevent expensive unplanned downtime due to equipment failure. Our Shell technical staff help you to:
Use the right oil
Improve the process
Reduce operating costs
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