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Shell is the number one supplier for the 18th consecutive year, delivering market-leading lubricants to consumers in over 100 countries. Discover how Shell's technical leadership and long standing relationships with OEMs enables customers across all sectors to achieve their ambitions, no matter how big or small.
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Contact U.S. Lubricants
Contact U.S. Lubricants
Consumer (Direct Customers)
Phone: 1-877-536-6324
Email: consumerorders-us@shell.com
Technical Help Desk
Phone: 1-800-237-8645
Email: ShellTechnical-us@shell.com
Transport & Industry (Direct Customers)
Phone: 1-800-332-6457
Email: industryorders-us@shell.com
JiffyLube
Phone: 1-833-468-6487
Email: Jiffylubeorders-us@shell.com
Retail Lubes
Phone: 1-877-536-8029
Email: retaillubesorders-us@shell.com
Global Key Account
Phone: 1-877-350-7030
Email: Customercare-us@shell.com
Distributor
Phone: 1-877-536-8073
Email: Distributororders-us@shell.com
Our lines are open Monday through Friday from 9:00 AM - 6:00 PM CST excluding public holidays.



