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Still animation of Shell’s market-leading lubricant splashing on a car engine.

We innovate, to help you be unstoppable

Shell is the number one supplier for the 18th consecutive year, delivering market-leading lubricants to consumers in over 100 countries. Discover how Shell's technical leadership and long standing relationships with OEMs enables customers across all sectors to achieve their ambitions, no matter how big or small.

*Source: Shell leads global lubricants market for 18th year

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Sector Expertise

Contact U.S. Lubricants

Consumer (Direct Customers)
Phone: 1-877-536-6324
Email: consumerorders-us@shell.com

Technical Help Desk
Phone: 1-800-237-8645
Email: ShellTechnical-us@shell.com

Transport & Industry (Direct Customers)
Phone: 1-800-332-6457
Email: industryorders-us@shell.com

JiffyLube
Phone: 1-833-468-6487
Email: Jiffylubeorders-us@shell.com

Retail Lubes
Phone: 1-877-536-8029
Email: retaillubesorders-us@shell.com

Global Key Account
Phone: 1-877-350-7030
Email: Customercare-us@shell.com

Distributor
Phone: 1-877-536-8073
Email: Distributororders-us@shell.com

Our lines are open Monday through Friday from 9:00 AM - 6:00 PM CST excluding public holidays.