Shell puts safety of its staff, contractors and communities first, and will not pursue operations in the Foothills assets if they cannot be conducted in a safe and environmentally responsible manner. In our operations, we are committed to Goal Zero -- no harm and no leaks. We have stringent safety standards in place covering personal, process and transport safety and expect all our employees and contractors to meet these standards. We work to share best practices, train our staff and strengthen our safety culture. We thoroughly investigate any safety incidents or near-miss events, identify lessons, communicate to staff/contractors and, as appropriate, additional mitigations are put in place. Along with commercial and production indicators, Shell’s leadership constantly monitors safety performance across our Foothills assets.
Shell implements its Onshore Operating Principles, which cover safety and well integrity, air quality, water protection and use, footprint and engagement with local communities. These principles are designed to manage or mitigate impacts related to our operations. Shell actively strives to find solutions which minimize impacts to the environment. For example, in 2017, the Waterton Complex needed to replace a cable supporting the Supervisory Control and Data Acquisition (SCADA) communications system. It had to build two radio towers, including one on a ridge near Waterton Lakes National Park, involving multiple environmental and stakeholder sensitivities. By working together with governmental, civil society and local stakeholders, Shell staff managed to design and execute the project in a way that minimized impacts on local landscape and wildlife habitats. Shell also goes beyond required government regulations in conserving and reclaiming sites and access roads no longer in use.
Since 2015, Shell has invested more than $1 million in a wide range of social programs in the Foothills communities, focusing on education and community development. For example:
- We make Science, Technology, Engineering and Mathematics (STEM) donations directly to schools. The ‘Let’s Talk Science’ program focuses on building STEM skills in youth, including indigenous youth.
- We support rural culture with donations toward 4H programs, agriculture societies and local rodeos.
- We provide environmental funding such as wildlife conservation, vegetation management and trail rehabilitation.
Each of the Foothills assets work actively with its communities to understand potential issues and impacts. This includes participation in the Sundre Petroleum Operators Group in the Caroline area and the Waterton Advisory Group in Waterton. Both forums allow for regular, open dialogue. Each facility also has a Community Feedback Program where those in our operating area can contact us using a dedicated local telephone number to raise any potential issues. We address these immediately and track them until they are resolved. Throughout the year, we conduct many stakeholder engagement activities so that we can continually monitor and mitigate community impacts. Examples include community open houses and meetings with small groups of local residents.
Asset Contact Information
Community Feedback Numbers:
- Caroline – 403-722-7049
- Jumping Pound – 403-932-8225
- Rocky Mountain House – 403-722-7035
- Waterton – 403-627-7282