Digitalization is a key lever to accelerate Shell's transition to being a net-zero emissions energy company by reducing our operations' carbon footprint and helping us offer low-carbon energy solutions to our customers. Shell has been a pioneer in developing and deploying digital technologies for decades, and the pace of adoption is accelerating almost exponentially. We are building in-house capability and embedding digital across every aspect of our business.


IT solutions are serving millions!

IT solutions are serving millions

At Shell, our Information Technology (IT) team works on complex challenges to accelerate change and deliver value at scale.

We do this through industry-leading delivery capability and people development centres. We have 80 million digitally connected customers, which translates to an opportunity to deliver digital transformation.

Investing in our technology and people

Investing in our technology and people

For Shell, Digitalization is not just about "technology". It is also our culture, people, and agile working methods. Being a part of this global team means being part of an ecosystem of external and internal stakeholders, customers, and partners. We use advanced infrastructure and partner with the world's best tech and cloud providers to accelerate and scale Digitalization across our businesses. 

Partners in our energy transition

Partners in our energy transition

Information Technology at Shell has an ever-growing ecosystem of partnerships with industry leaders. For example, Shell has built a partnership over three decades with a strategic alliance to contribute toward a world with net-zero emissions. Together we aim to deliver new solutions to customers in support of their energy transition and carbon reduction ambitions. Shell has agreed to supply Microsoft with renewable energy, helping Microsoft to meet its commitment to 100% renewable energy by 2025.

A Global Team:

Our four IT organisational functions - Enterprise IT, Business IT, Information & Digital Engineering and Information & Digital Services and Operations within Shell work across four locations in Houston, The Hague, London, and Bangalore.

Enterprise IT

Enterprise IT

Enterprise IT owns Shell's digital technology roadmap and steers our overall IT strategy to drive business value and enable efficient IT architecture, data, risk, governance, and integration. As the architects of IT solutions, we deliver Market Standard IT Platforms by maximising value from data. In addition, we design technology solutions that help to maintain a streamlined IT architectural foundation.


Information & Digital Engineering (IDE)

Information & Digital Engineering (IDE)

Information and Digital Engineering enables the creation of business-aligned skill pools and career paths that bring business and IT skills together to work toward common goals through capability-building centres. These capability-building centres drive learning and upskilling programmes for Design Engineering, Enterprise Resource Planning, Information Data & Analytics, Project & Programme Management, Software Engineering, Transformational Change, Business Products & Platform Capability, Citizen development, Power Digital Core, as well as Strategy and Planning.

Business IT

Business IT

Our business-facing IT teams lead teams of experts in our Projects and Technology, Upstream, Downstream, Integrated Gas and Renewables & Energy Solutions businesses, – providing them with IT solutions that support their business objectives.

These IT business interfaces provide thought leadership by developing strategic IT plans, managing portfolios, and driving delivery. They hold end-to-end accountability for technological solutions to strengthen business portfolio health and operating strategies, employing information risk management and compliance & assurance processes. They identify, create and protect value from technology and data investments and sponsor citizen development projects to achieve outstanding business outcomes.


Information & Digital Services and Operations (IDSO)

Information & Digital Services and Operations

This team runs the IT systems that run Shell. Shell's Information & Digital Services and Operations team's collaboration tools enable our global workforce to come together and deliver reliable, secure, and affordable IT operations that support business strategies and build easy-to-use enterprise technologies.

We build enterprise technology and operate IT for all our assets to enable people to work effectively, reliably, and securely. We create digital foundations for operating and maintaining IT systems that millions of Shell's customers and stakeholders rely on daily. In addition, we execute controls to ensure Shell's financials are trustworthy to investors and to help close books on time by detecting, managing, and reporting data and cyber incidents.

Information & Digital Engineering

Know about our Information & Digital Engineering team who develop delivery capability to equip people with the right skills, methodologies, standards, platforms and tools, creating business-aligned skill pools and career paths that bring business and IT skills to work toward common goals.

Software Engineering

Be a part of Shell's software engineers to collaborate & develop scalable solutions that accelerate business value and open new possibilities. The software engineers at Shell apply excellent engineering skills within a vibrant global community of natural teams who are passionate about innovation and investing in people.

Information Data & Analytics

Join the Information Data & Analytics professionals at Shell who deliver IT technology solutions across the full spectrum of unstructured to structured data.

Design Engineering

Explore more opportunities at Shell’s Design Engineering - a vibrant global community of creative, tech-savvy design engineers and agile team players who leverage their knowledge and expertise to forge their way towards Shell's Powering Progress strategy.

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