HireVue technical specifications
Learn more about the various steps and processes involved when applying for a position at Shell, and discover the technical requirements necessary to participate in an interview.
Before taking any online interview during the application process, whether it be the On-Demand Video Interview or the Live Virtual Session, it is important to ensure that both your desktop/mobile device and your internet speed meet minimum requirements. Please refer to the following guide to ensure an optimal experience.
General requirements
These requirements apply to all users of the system:
- Internet connection
- Operating system – Windows 7+ or OS X 10.9+
- Browser – Chrome (latest), Firefox (latest), Internet Explorer 11+, or Safari 9+
- Adobe Flash Player version 11.6 or higher (unless using Chrome)
- Machine processor – minimum 1 GHz (2.0 GHz recommended)
- RAM – 1GB RAM minimum
- Functional microphone and speakers
- Take the assessment in Google Chrome
- Recommended bandwidth should be 350 kb/s, minimum available bandwidth should be 100 kb/s
Note: HireVue ended support for Internet Explorer 10 on December 7th
iOS minimum version supported 9+
Android minimum version supported 4.1+
For taking the Hirevue assessment on a tablet or your mobile phone, please download the Hirevue app from Google Play store for Android devices and the iTunes store for the i-OS devices.
Live interviews have more stringent requirements. Customers not interested in live interviews can safely ignore this section.
HireVue uses WebRTC for conducting live interviews. WebRTC is a modern solution that provides excellent audio and video quality, lower latency, improved echo cancellation and a best-in-class experience.
At this time Microsoft Edge is not a supported browser for Live Interviews. Edge does not allow browser plugins and the Edge video implementation currently does not support WebRTC.
For taking the Hirevue assessment on a tablet or your mobile phone, please download the Hirevue app from Google Play store for Android devices and the iTunes store for the i-OS devices.
Live interviews are supported on mobile devices (see minimum requirements in the general requirements section). Additional requirements for mobile users:
- For iOS devices, at least 1 GB of memory is required
Additional recommendations for mobile users:
- Prefer a wireless network over a cellular network
- Plug the mobile device in (prevents battery from running out mid-interview)
- Have a place to set the device to provide a stable image free of shaking
Looking for a Career at Shell?
Manage your application
Discover the impact you can make at Shell. Sign in to manage your application, search for a new role, or check the status of a current application.
Contact us
If you need assistance and information relating to your application or the recruitment process you can contact us.
Recruitment scams
This is an important notice on fraudulent communications that have been made to members of the public.