Shell Polymers has been hiring a team of experts to fill our new plant. This profile features Supply Coordinator Rosalinda Brinkmeyer, who plays an instrumental role in managing inventory.
Supply Coordinator
With the opening of its new polyethylene plant in Monaca, Pennsylvania, Shell Polymers has been hiring industry experts, aka Polymer Pioneers and Polymer Pros, who have a proven track record in polyethylene. For this profile we interviewed supply coordinator Rosalinda Brinkmeyer to discover the four ways she believes Shell Polymers will deliver an unrivaled customer experience.
While the plant is still under construction, Rosalinda and the Polymers team organize all their plans and operations around the goal of providing exceptional customer satisfaction.
She shares, “I manage inventory at the terminals and warehouses and create purchase orders based on the forecast for each month. I also work very closely with the Supply Manager to ensure inventory is being managed accordingly by utilizing our supply chain planning tool.”
Like many positions at Shell Polymers, Rosalinda’s role requires superior attention to detail. “Managing inventory is critical to the unrivaled customer experience because this determines our ability to fulfil orders accurately, on time and safely,” Rosalinda explains.
“To make sure we deliver high performance in this area, I coordinate with the Supply Manager and the Commercial team to ensure we have the inventory the customer is requesting and then plan and coordinate the shipments.”
“We aim to exceed customer expectations, to hit their deadlines and to communicate with them daily.”
Rosalinda Brinkmeyer
Rosalinda is helping Shell Polymers set itself apart with its focus on customers. “We aim to exceed customer expectations and hit their deadlines,” she explains.
“We also intend to communicate with customers daily, which is key because we understand the importance that converters place on reliability. They don’t want surprises during the delivery process.”
That said, if issues crop up she thinks Shell Polymers will go above-and-beyond to support customers because “we believe in long-term relationships.” This forward-looking thinking is what allows her team to create systems today that are built to serve future plastic converters.
From Rosalinda’s onboarding to the Shell Polymers team
Rosalinda enjoys spending time with family and friends.
Outside of work, Rosalinda loves being active through running, yoga, cycling, and barre classes.
Plastics processing guru. Patents holder. Passionate about collaborating with customers, meet Polymer Pioneer, Dan Falla.
Meet our Polymer expert, Distribution and Export Manager, Ana Buss. She brings years of distribution experience to deliver an unrivaled customer experience.
Meet Shell Polymers Account Manager Amy Pfendler and learn why she is a critical team member for leveraging internal resources to ensure customer satisfaction.
