An Unrivaled Customer Experience
According to Natalie, “We are building this business specifically to meet our customers’ needs. We’ve conducted research with a wide range of potential customers to understand their pain points and are now designing our tools and processes so that we can make their daily lives easier. I really value how much our business embraces customer centricity.”
Shell Polymers has built a team of people from around the polymers industry, which gives us a diverse set of perspectives and a creative approach to solving problems.
From Natalie’s perspective, what sets Shell Polymers apart from other suppliers is its customer centricity. Shell’s location is also really important because we are close to so many potential customers, which allows us to offer them an extremely responsive supply chain. At Shell Polymers, we love being able to offer this level of supply security to our customers.