You Have Questions; We Have Solutions
With anticipation over the Monaca plant’s opening continuing to build, Jordan gets his share of questions from customers. Those queries include, how will customers be able to track their shipments? (Customers can track their rail shipments in real-time through the Customer Hub. Shell’s team will also be keeping tabs so that we can notify converters as quickly as possible about any delays that might arise.)
And, how flexible will your shipment options be? (We will have dual-modality, which means we can leverage either trains or trucks to move product. Dual-modality saves time and cost. While trucks can act as a Plan B transport option in the event of rail delays, they aren’t always the backup option. In fact, for converters within a certain proximity to our plant, trucked resin shipments may be the fastest and most efficient delivery method.)
Shell Polymers knows that unexpected logistical delays and an inability to get timely updates about batches of resin in transit are common challenges that can harm the bottom line and customer relationships. That’s why we’re setting up our entire supply chain to keep customers alert, aware, and able to make intelligent decisions based on accurate, real-time information and the best options.