Feb 20, 2015
To Our Neighbors: Earlier today, we received some odor complaints as the result of planned maintenance on one of our facility’s flare systems. Refinery personnel responded to find and correct the source of the odor, and this maintenance activity was suspended.
As an additional precaution, health and safety personnel were dispatched to conduct air monitoring in the surrounding area. Despite the odor, no detectable levels of harmful compounds were found.
While we are pleased about the results of this testing and the response of our people, know that we aim to operate the refinery in a way that does not impact the community. The calls we received tell us that today we fell short of that goal.
We would like to apologize to our neighbors for the odor and also thank those who contacted us. We know that our license to operate comes from the community, and we are resolved not to impact them.
Tom Rizzo, General Manager, Shell Puget Sound