On the morning of September 29th the Puget Sound Refinery experienced an operational disruption that resulted in intermittent flaring and some odors being detected by nearby residents to the south of the refinery. We are currently conducting offsite air monitoring in the nearby area and working to mitigate reoccurrence of the odors. Operations at the refinery are stabilized.  Shell encourages residents to contact the Refinery’s hotline at 360-293-1797 if they have any questions, comments, or concerns.  Our goal is always to conduct our work in a way that respects our neighbors.  All appropriate agencies have been notified and we will continue to keep the local community informed.  For reasons of commercial confidentiality, we do not provide details about the operational status of individual units or information on supply.

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Shell Puget Sound Refinery is committed to operating in a safe and environmentally sound manner - at all times. Nothing is more important than the safety of our employees, contractors and community members.

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Learn more about Shell’s Puget Sound Refinery, its history and the process behind how we make products that fuel life in the Pacific Northwest.