Shell Deer Park is proud to be part of the Deer Park community and strives to operate without any impact to our residential and industrial neighbors.
We recognize that from time to time neighbors may have questions about our operations and potential impact to the community – whether it be light from a flare or a noise in the community. It may also be that there’s an unknown odor, or another impact, in the community that causes you to wonder if it came from Shell.
Our Site Team Leads have refreshed our community feedback program and are available 24/7 to better answer your questions. If you have questions about our operations, please call us at 713-246-7301. Our security team will take a statement and the Site Team Lead will investigate and get back to you – either by phone or with a follow up visit in the community to meet with you.
At Shell, we endeavor to give you advanced notice of events that could have an impact beyond our fence line such as Turnaround or planned maintenance activities. You can stay up-to-date on industrial activity in East Harris County by downloading the EHCMA CAER Online App or by following up on Facebook and Twitter.