We recognize that from time to time neighbors may have questions about our operations and potential impact to the community – whether it be light from a flare or a noise in the community. It may also be that there’s an unknown odor, or another impact, in the community that causes you to wonder if it came from Shell.
Our Site Team Leads have refreshed our community feedback program and are available 24/7 to better answer your questions. If you have questions about our operations, please call us at 713-246-7301. Our security team will take a statement and the Site Team Lead will investigate and get back to you – either by phone or with a follow up visit in the community to meet with you.
Members of the Mediacancontact the Shell U.S. Media Line at 713-241-4544, or submit an inquiry through the Shell U.S. Online Media Center.