We recognize that from time to time neighbors may have questions about our operations and potential impact to the community – whether it be light from a flare or a noise in the community. It may also be that there’s an unknown odor, or another impact, in the community that causes you to wonder if it came from Shell.

If you have questions about our operations, please call us at 713-246-7301. A member of the security team will take a statement and one of our team leads will investigate and get back to you.

You can also contact us by email at DPK-Contact-Shell-Deerpark@shell.com, by mail to Corporate Relations, PO Box 100, Deer Park, TX, 77536, or by following up on Facebook and Twitter.

Members of the Media can contact the Shell U.S. Media Line at 713-241-4544, or submit an inquiry through the Shell U.S. Online Media Center.

Links to local Deer Park Organizations

  • LEPC logo

    Deer Park Local Emergency Planning Committee

    The Deer Park LEPC is a cooperative partnership between community, government, emergency response agencies, businesses and industry striving to promote and maintain public health and safety by preparing for hazardous materials-related incidents as part of a comprehensive community program.

    Learn more about Deer Park LEPC

  • City of Deer Park Office of Emergency Management

    City of Deer Park Office of Emergency Management

    The City of Deer Park's Office of Emergency Management's (O.E.M.) mission is to save lives and protect property as well as prevent damage to the environment from disasters both natural and manmade.

    City of Deer Park Office of Emergency Management's Facebook page

  • La Porte Office of Emergency Management

    La Porte Office of Emergency Management

    The City of La Porte Office of Emergency Management (OEM) works with local industry and surrounding agencies to mitigate natural and man-made disasters.

    La Porte Office of Emergency Management's Facebook page

  • City of Pasadena Office of Emergency Management

    City of Pasadena Office of Emergency Management

    The Emergency Management Department is responsible for protecting the citizens of Pasadena before, during, and after any and all disasters.

    City of Pasadena Office of Emergency Management's Facebook page

  • EHCMA CAER Online

    EHCMA CAER Online

    EHCMA has a CAER Online app where you can view the latest CAER messages. Download the app today by searching “EHCMA CAER Online” in the Apple and Google Play stores.

    Get the App

  • Code Red

    Code Red

    The City of Deer Park uses the CodeRED® system to deliver critical and time-sensitive communications such as severe weather warnings, evacuation notices, shelter-in-place notices, and missing child alerts, in addition to community announcements.

    Be Ready

  • ReadyHarris.org


    Harris County maintains a wealth of resources which can be accessed via their website at readyharris.org

    Links & Alerts

  • Everbridge


    Harris County, TX Selects Everbridge to Power Its Mass Notification System

    Learn More about Everbridge

More from Shell Deer Park

Powering Progress in Our Community

Get the latest from Shell Deer Park.

Environmental Excellence

Shell Deer Park invests in the latest technology and makes improvements in operating procedures and training programs so it reduces its footprint and achieves continuous improvement in environmental performance.

Social Investment & Membership

We have built a strong relationship with the community through decades of collaboration and a commitment to powering progress together.

Giving Back

For more than three-quarters of a century, Shell Deer Park has demonstrated its dedication to the community through our focus on safe, secure, environmentally responsible operations.

Contact Us

For more information about Shell Deer Park, please contact us.

About Shell Deer Park

At Deer Park Chemicals, we power progress by providing the building blocks that make everyday products and are the solutions for our future, all from the historic birthplace of Texas.

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