Meaningful relationships are a two-way street. We invite you to learn and stay informed about Shell Deer Park, but we are also interested in hearing from you on how we are doing as we seek to be a welcome neighbor in this community. Here are a few ways to stay in touch.
We recognize that from time to time neighbors may have questions about our operations and potential impact to the community – whether it be light from a flare or a noise in the community. It may also be that there’s an unknown odor, or another impact, in the community that causes you to wonder if it came from Shell.
Our Site Team Leads have refreshed our community feedback program and are available 24/7 to better answer your questions. If you have questions about our operations, please call us at 713-246-7301. Our security team will take a statement and the Site Team Lead will investigate and get back to you – either by phone or with a follow up visit in the community to meet with you.
You can also contact us by email at DPK-Contact-Shell-Deerpark@shell.com, by mail to External Relations, PO Box 100, Deer Park, TX, 77536, or by following up on Facebook and Twitter.
Members of the Mediacancontact the Shell U.S. Media Line at 713-241-4544, or submit an inquiry through the Shell U.S. Online Media Center.
The Deer Park LEPC is a cooperative partnership between community, government, emergency response agencies, businesses and industry striving to promote and maintain public health and safety by preparing for hazardous materials-related incidents as part of a comprehensive community program.
City of Deer Park Office of Emergency Management's Facebook page
City of Pasadena Office of Emergency Management's Facebook page
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Shell Deer Park invests in the latest technology and makes improvements in operating procedures and training programs so it reduces its footprint and achieves continuous improvement in environmental performance.
We have built a strong relationship with the community through decades of collaboration and a commitment to powering progress together.
For more than three-quarters of a century, Shell Deer Park has demonstrated its dedication to the community through our focus on safe, secure, environmentally responsible operations.
For more information about Shell Deer Park, please contact us.
At Shell Deer Park, we are proud to power progress by manufacturing the energy products that fuel our world and are the solutions for our future, all from the historic birthplace of Texas since 1929.
