Information Technology
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Digitalization and information technology are transforming our lives in ways that were unimaginable a decade ago. Digital technology is also transforming the energy industry by improving efficiency, safety and reducing emissions.
Digitalization is a key lever to accelerate Shell's transition to being a net-zero emissions energy company by reducing our operations' carbon footprint and helping us offer low-carbon energy solutions to our customers. Shell has been a pioneer in developing and deploying digital technologies for decades, and the pace of adoption is accelerating almost exponentially. We are building in-house capability and embedding digital technologies across every aspect of our business.
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IT solutions are serving millions
At Shell, our Information Technology (IT) team works on complex challenges to power progress and deliver impact.
We do this through industry-leading delivery capability and people development centers. We have 80 million digitally connected customers, which translates to an opportunity to deliver digital transformation.
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For Shell, digitalization is not just about technology. It is also our culture, people, and agile working methods. Being a part of this global team means being part of an ecosystem of external and internal stakeholders, customers, and partners. We use advanced infrastructure and partner with the world's best tech and cloud providers to accelerate and scale digitalization across our businesses.
Partners in our energy transition
Information Technology at Shell has an ever-growing ecosystem of partnerships with industry leaders. For example, Shell has built a partnership over three decades with a strategic alliance to contribute toward a world with net-zero emissions. Together we aim to deliver new solutions to customers in support of their energy transition and carbon reduction ambitions. Shell has agreed to supply Microsoft with renewable energy, helping Microsoft to meet its commitment to 100% renewable energy by 2025.
A Global Team
Our four IT organizational functions - Enterprise IT, Business IT, Information & Digital Engineering and Information & Digital Services and Operations within Shell work across four locations in Houston, The Hague, London, and Bangalore.
Enterprise IT owns Shell's digital technology roadmap and steers our overall IT strategy to drive business outcomes and enable efficient IT architecture, data, risk, governance, and integration. As the architects of IT solutions, we deliver Market Standard IT Platforms by maximizing impact from data. In addition, we design technology solutions that help to maintain a streamlined IT architectural foundation.
Digitalization at Pennsylvania Chemicals
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Title: Digitalisation at Pennsylvania Chemicals
Duration: 1:07 minutes
Description: A case study showing how Shell is using digitalisation to make construction more efficient.
[Text displays]
Construction of the Future
Interview with Ed Cadena
Technical Integration and Assurance Manager
Here at Pennsylvania Chemicals, we have the opportunity to be the plant of the future.
Continued panning aerial footage of the Pennsylvania Chemicals plant under construction.
Interview with Lauren Schwartz
Rotating Equipment Engineer
The more data we have, the smarter we have to get about managing it.
Lauren Schwartz Rotating Equipment Engineer
Interview with Ed Cadena continued
Everything at a site is located by an equipment tag.
Find’All uses that as the basis to connect all the different databases. We have complete accountability over three million documents and equipment tags on this site.
Interview with Lauren Schwartz continued
Now, I can go to the tag number for my equipment and immediately find exactly what I’m looking for.
Interview with Alejandro de Jong
Digital Twin uses drones to take construction project snapshots on a weekly basis.
High angle close-up of a drone carrying case being opened and the drone being lifted out. Low angle footage of a construction worker onsite placing the drone on a mini helipad on the ground. Low angle close-up of the drone controls held by the worker. Close-up of the camera attached to the drone swivelling above the mini helipad. Wide view of the drone lifting off the mini helipad.
And from these images, we create accurate 3D models of the entire construction site.
Interview with James Bouanchaud
CML Structural Engineer
This enables me to get a top-down view, to quickly determine what we need to do. It’s very effective.
Interview with Ed Cadena continued
Any reduction in time will mean literally waiting time that we’ll avoid, and we have a safer
Predictive Maintenance Digitalization case study
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Title: Predictive Maintenance
Duration: 1:39 minutes
Description:
Shell staff talk about predictive maintenance as a way to leverage technologies to forecast issues and predict failures before they arise. Unable to find an off-the-shelf solution, they built one themselves and now have 24/7 coverage. The model is now being replicated in other facilities and offers good insight, as well as allowing engineers more time to do engineering work instead of analysing mountains of data.
[Text displays]
PREDICTIVE MAINTENANCE
Interview with Sankesh Sundareshwar
Senior Process Engineer, Shearwater
Sankesh Sundareshwar
Predictive maintenance is leveraging the technologies we have today to forecast issues before they can arise.
Interview with Arnold Hes
Instrument Engineering Team Lead, Pernis
Arnold Hes
We have to keep our plants running and our biggest problem is when the plants trip due to equipment failures.
If we can predict that, then we can prevent these failures and save the company a lot of money.
Interview with Claudia Zuluaga Giraldo
Principal Digital Product Manager
The more stable operations, the more energy efficiency we are able to obtain, the less emissions we generate.
Sankesh Sundareshwar
We looked outside quite extensively if anyone else had a product that we could just take off the shelf and we couldn’t find anything that useful to us, so we decided to build it.
Interview with Kenneth Innes
Shearwater Manager
Before we developed these systems, our people spent a lot of time analysing mountains of data which was very labour intensive.
[Video footage]
Shot of Kenneth standing by a row of monitors listening to a male colleague sat down talking. Close-up of Kenneth nodding. Close-up of Neil Forbes speaking to off-screen interviewer at an interior location.
Interview with Neil Forbes
Operations Support, Shearwater
Instead of that being reactive, we’re now proactively going out fixing issues before they become a bigger problem.
[Sankesh Voiceover]
The big benefits of this programme is 24/7 coverage.
It looks at about 300 system parameters all the time. Human beings can’t do this kind of thing.
Now we’ve got to think globally and think about replication and replication at pace.
[Arnold Hes Voiceover]
We were able to use and replicate that model in our facilities and gave us a good insight in how our valves are behaving.
[Sankesh Sundareshwar Voiceover]
This technology is going to make us better engineers because we have more time to do engineering work to prevent systems going offline.
Interview with Sander Buhling
Instrument Project Engineer, Pernis
I think the major change, it’s not really the prediction; it’s the scale-able part of this project.
You build a solution for 16 valves; it has the potential to increase for all valves within Shell.
Why not, yes, use it on everything we have?
LNG Shipping Digitalization case study
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Title: LNG Shipping Digitalisation case study
Duration: 1:13 minutes
Description:
A case study showing how Shell is using digitalisation to improve the efficiency and lower the emissions of its’ fleet of LNG tankers.
[Text displays]
Optimising Shipping
Interview with Paul McStay
LNG Fleet Performance Manager
[Paul McStay]
Shell has an ambition to drive down its carbon footprint. And within shipping and maritime, our vision is very much aligned with that.
Interview with Samantha Lehel
LNG Commercial Freight Operator
[Samantha Lehel]
The LNG Shipping accelerator essentially consolidates loads of information in one place.
So that instead of having to consult various different resources for each one of my vessels, I can see everything immediately.
The real value is, sort of, the time savings for myself as an operator, but also the level of accuracy and efficiency that that affords our business.
[Paul McStay]
What this allows us to do is see data live and in real time and therefore be able to proactively intervene when performance starts to drop.
Interview with Grahaeme Henderson
VP Shipping & Maritime
[Grahaeme Henderson]
If we can improve our efficiency, we can reduce the amount of time that we’re waiting at ports…
Then we can reduce our fuel usage. And by reducing our fuel usage, we can improve our emissions.
[Paul McStay]
This project allows us to understand where our footprint is and reduce that by setting appropriate benchmarks, and therefore reductions into the future, using data as a means to enable insights that will allow the business to deliver value by driving our vessels more efficiently and enabling us to deliver more molecules of LNG to our customers.
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