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Corporate Office Address and Phone Number

Facilities Map Shell Energy North America

Houston, Texas

1000 Main Street

Level 12

Houston, Texas 77002

713-241-6161

Customer Service: 800.281.2824

Customer Support Phone Number

Customer Service: 800.281.2824

  • Option 1: If you have a direct extension
  • Option 2: Gas Customer Support
  • Option 3: Power Customer Support
  • Option 8: French

Regional Office Locations and Phone Numbers

Albany, New York
111 Washington Avenue, Suite 750
Albany, NY 12210
518.433.0949

Berkeley, California
2027 4th Street, Suite #B
Berkeley, CA 94710
510-665-9081

Boston, Massachusetts
120 Quarry Drive
Milford, MA 01757
508.422.4470

Chicago, Illinois
1111 Warrenville Rd., Suite 200
Naperville, IL 60563
630.577.1455

Cleveland, Ohio
7575 Tyler Blvd., Suite A 21
Mentor, OH 44060
440.946.4715

Great Falls, Montana
Columbus Center
1601 2nd Ave. N, Suite 612
Great Falls, MT 59401
406.771.1333

Norfolk, VA
229 West Bute Street Suite 250
Norfolk, VA 23510
Phone: (757) 961-0840
Fax: (757) 961-0841

Omaha, Nebraska
21515 Dee Drive
Elkhorn, NE 68022
402.315.9234

Portland, Oregon
121 SW Morrison, Suite 910
Portland, Oregon 97204
503.223.6344

Salt Lake City, Utah
2150 South 1300 East
Suite 502
SLC, UT 84106

San Diego, California
4445 Eastgate Mall, Suite 100
San Diego, CA 92121
858.526.2109

Spokane, Washington
601 W. 1st Avenue, Ste 1700
Spokane, WA 99201
509-688-6000

Syracuse, New York
4 Clinton Square, Suite 101
Syracuse, NY 13202
315-423-4800

Shell Energy North America (Canada) Inc.
Calgary, Alberta
400 4th Avenue SW, PO Box 100 Station M
Calgary AB, Canada T2P 2H5
403.216.3600

Toronto, Ontario
90 Sheppard Avenue East, Suite 600
Toronto, ON M2N 6Y2
416-227-7300
Customer Service: 877-497-4355

Mexico City, Mexico
Av. Paseo de las Palmas 425 Piso 3
Col. Lomas de Chapultepec
Mexico City
MEXICO, 11000
011 52 55 5089 5761