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Corporate Office Address and Phone Number

Facilities Map Shell Energy North America

Houston, Texas

1000 Main Street

Level 12

Houston, Texas 77002

713-241-6161

Customer Service: 800.281.2824

Customer Support Phone Number

Customer Service: 800.281.2824

  • Option 1: If you have a direct extension
  • Option 2: Gas Customer Support
  • Option 3: Power Customer Support
  • Option 8: French

Regional Office Locations and Phone Numbers

Albany, New York

111 Washington Avenue, Suite 750

Albany, NY 12210

518.433.0949

Boston, Massachusetts

120 Quarry Drive

Milford, MA 01757

508.422.4470

Chicago, Illinois

1111 Warrenville Rd., Suite 200

Naperville, IL 60563

630.577.1455

Cleveland, Ohio

7575 Tyler Blvd., Suite A 21

Mentor, OH 44060

440.946.4715

Omaha, Nebraska

21515 Dee Drive

Elkhorn, NE 68022

402.315.9234

Portland, Oregon

121 SW Morrison, Suite 825

Portland, Oregon 97204

503.223.6344

San Diego, California

4445 Eastgate Mall, Suite 100

San Diego, CA 92121

858.526.2109

Spokane, Washington

601 W. 1st Avenue, Ste 1700

Spokane, WA 99201

509-688-6000

Syracuse, New York

4 Clinton Square, Suite 101

Syracuse, NY 13202

315-423-4800

Shell Energy North America (Canada) Inc.

Calgary, Alberta

400 4th Avenue SW, PO Box 100 Station M

Calgary AB, Canada T2P 2H5

403.216.3600

Toronto, Ontario

90 Sheppard Avenue East, Suite 600

Toronto, ON M2N 6Y2

416-227-7300

Customer Service: 877-497-4355

Mexico City, Mexico

Av. Paseo de las Palmas 425 Piso 3

Col. Lomas de Chapultepec

Mexico City

MEXICO, 11000

011 52 55 5089 5761