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Call Before You Dig

Beneath America's cities and rural areas lies a complex network of pipelines, wires, conduits and cables. Some are buried only few feet - or less - below the surface. Hitting these lines can damage them, disrupting service, resulting in costly repairs and possibly fines and even endangering lives.

That's why state laws require anyone who is planning to dig, for any reason, to contact a One-Call Center at least 48 hours in advance; some states require 72 hours notice. Even a small project, such as planting trees or shrubs or installing a fence or deck, requires a call. And, even if you have contacted a One-Call Center for a previous digging project, you must call again.

How can you reach a One-Call Center?

It's simple. Call 811 from anywhere in the U.S., or call your state's toll-free One-Call Center telephone number.

You'll reach a One-Call Center operator, who will gather information about where and when you plan to dig. Within a few days, representatives from the companies that own and operate buried lines near your digging site will meet with you to mark their location with paint or flags and to provide you with information on how you can prevent pipeline damage.

The call is free, the line locator service is free - and you'll be able to dig without risk of injury, environmental impact, penalty or service disruptions.

State One-Call Centers

One Call Numbers

California  

1-800-227-2600

Illinois  

1-800-892-0123

Kentucky 

1-800-752-6007

Louisiana  

1-800-272-3020

Mississippi 

1-800-227-6477

Oregon  

1-800-252-1166

Tennessee  

1-800-351-1111

Texas   

1-800-344-8377

Washington State  

1-800-424-5555

Learn More

Richard Childress and 811

Richard Childress racing helps keep America's neighborhoods safe by supporting the common ground alliance and "call 811"

Contact Us

If you want more information about Shell assets or public awareness efforts, please contact the following