USA

Pensioner Customer Service

1-877-401-5456
713-241-8904 (Houston)
For pensioner club matters, post-retirement Learning Account reimbursement status, retiree website questions and forms.

Shell Benefits Service Center

www.netbenefits.fidelity.com
1-800-30SHELL (1-800-307- 4355)
For all benefits needs, funds, pension matters and address changes.
UnitedHealthcare (Shell HSM Plan)

Customer Service

1-800-752-8982
For Shell HSM Plan coverage questions, changing your primary care physician (PCP), problems with a claim

Senior Support

1-888-831-2645
For Shell HSM Medicare Complementary Plan coverage questions, problems with a claim

Nurseline

1-866-202-2581
www.myuhc.com
For free, 24/7 health information

Value Options

24-hour Clinical Referral Line
www.valueoptions.com
1-800-543-8114
For information about mental health and substance abuse benefits covered under Shell HSM plan, questions or claim forms.

Caremark Prescriptions

www.caremark.com
1-866-221-4207
For information about participating pharmacies and mail order program for Shell HSM plans.

CIGNA DentalCare

1-888-336-8258
www.cigna.com/dental

Vision Service Plan

For dental plan information and participating providers.
1-800-877-7195
www.vsp.com

John Hancock

For a provider directory or plan information.
http://gltcshell.jhancock.com
1-888-343-1600
For questions about long-term care insurance.

Shell Keepsakes

Moving Services
Pensioners and their families who are buying or selling their homes are eligible to participate in the Home & Move Program offered by Cartus, the company that administers Shell’s US Domestic Relocation Program for employees. 

For further information, call 1-800-995-6606.

Canada

Shell Benefits Centre

To view your coverage, find information about the plans and make changes when appropriate contact the Shell Benefits Centre:

Toll-free at 1-877-550-3539 (1-416-390-2633 if you’re outside Canada and the U.S.) from 6 a.m. to 6 p.m. Mountain Time any business day, or
Go to www.mybenefitscentre.com/Shell and use the message centre.
User ID:  last six digits of your Shell People Personnel Number

In the event of the death of a retiree, spouse of a retiree or dependent, contact the Shell Benefits Centre. The Shell Benefits Centre will help you initiate any applicable insurance claim process and will also help you manage the necessary changes to your benefits and pension.

Health and Dental

Sun Life Financial administers the health and dental benefits. For assistance with health and dental claims and coverage information, contact the Sun Life Financial Customer Care Centre:

Toll-free at 1-866-203-4526 (1-800-9876-5470 if you’re outside Canada) from 6 a.m. to 6 p.m. Mountain Time any business day, or
Go to www.mysunlife.ca to visit the Sun Life Financial Member Services website and select Secure messages.
Contract Numbers Member ID
Extended Health Care: 150113 100 followed by the last six digits of your
Dental: 150113 Shell People Personnel Number
Retiree HSA Plus: 20573
Emergency Travel Assistance

For emergency travel assistance contact Europ Assistance USA, Inc. (Europ Assistance):

Toll-free at at1-800-511-4610 in Canada and the U.S.,
Collect at 1-202-296-7493 from outside of the U.S.,
From Cuba by calling 66-12-12 for an international operator. Ask for 1-202-296-7493 (collect call). In Cuba toll-free dialing or calls from public phones are not available.
Life Insurance

Desjardins Financial Security (Desjardins) underwrites the Retiree Life Insurance plan under Policy 530011.

To view your Life Insurance coverage, find and link to information about the plan, and make beneficiary changes, contact the Shell Benefits Centre:

Go to www.mybenefitscentre.com/Shell
Select myBenefits
HR Service Desk Americas

Pension payments, T4, T4A, income tax and all other questions contact the HR Service Desk 

Amercias:

Toll-free at 1-800-663-9898 (1-403-691-2900 if you’re outside Canada), or
E-mail shloil-hr-service-desk-americas@shell.com.

Retiree Association

Bill Wright, Shell Friendship Club
589 Montcalm Street, Repentigny, QC  J6A 2L1
Phone:  1-450-654-9311
E-mail:  bwright@videotron.ca

Mr. Gaétan Vachon, L’O.A.S.I.S.
5489, rue du Menuet, Charny, QC  G6X 2Z2
Phone: 1-418-832-4333
E-mail: gaetanvachon99@videotron.ca

Dave Peters
1512 Nichol Road
White Rock, BC V4B 3J8
Phone: 1-604 531-3182
Email: dwgpeters@shaw.ca

Jim Rodgers, Shell Manitoba Retirees’ Association
837 Buckingham Road, Winnipeg, MB R3R 1C3
Phone: 1-204-888-9708
E-mail: jarjdr@shaw.ca

Tom Bourque
332 Tawny Road
Sarnia, ON N7S 5J6
Phone: 1-519-542-8722
Email: Bourque59@hotmail.com

Fred Resch, Shell Ontario Association of Retirees (SOAR)
946 Lawrence Ave. East, Unit #2, PO Box 47634
Don Mills, ON M3C 3S7
Phone:  1-905-471-1969
E-mail:  fredresch@rogers.com

Shell Golden Pecten Club
PO Box 502, Pincher Creek, AB  T0K 1W0
Phone: 1-403-627-4741

Shell Oiltimers Club (Alberta)
www.shelloiltimers.com

AlumniNews

Get the Latest AlumniNews Right Here

The US and Canada AlumniNews are going digital. As of December 2015, Canada AlumniNews went fully digital and is no longer available in print. Beginning with the December 2016 issue, AlumniNews will be delivered to U.S. pensioners in a new electronic format and will no longer be offered as a printed and mailed publication. We invite our subscribers to sign up online below or email shellusalumni@shell.com. We will notify you directly when the latest version of AlumniNews is posted online each quarter.

 

Alumni Clubs

Looking for a way to connect with Shell alumni in your area? Find contact information for US alumni clubs below.

ALASKA: Kenai

Shell Alaska Alumni Club

Pete Woodson: 907-345-6335

Email: georgiapete@alaska.net

Mail: 8901 Spendlove Dr., Anchorage, AK 99516

ARKANSAS: Hot Springs

Arkansas Shell Alumni Club

Jack Williams: 501-226-9881

Email: jawilliamsjr@suddenlink.net

Mail: 21 Sorpresa Way, Hot Springs Village, AR 71909

CALIFORNIA: Bakersfield

Retired Shell Employees of San Joaquin

Don Harrison: 661-763-4568

Email: ddminis@peoplepc.com

Mail: 27901 Tank Farm Road, Taft, CA 93268

CALIFORNIA: Martinez

Martinez Refinery Complex Alumni

Anne Fincke: 925-354-2051

Email: mtzshellalumni@gmail.com

Mail: 2954 Honeysuckle Circle, Antioch, CA 94531

CALIFORNIA: Southern California

Shell Alumni of Southern California

Joseph M. Tully III: 949-632-0271

Email: joetully3@me.com

Mail: 28212 San Marcos, Mission Viejo, CA 92692

CALIFORNIA: Roseville

Shell Golden Nuggets

G. Dale Dowdy: 916-749-7612

Email: garlanddowdy@icloud.com

Mail: 4004 Ravensworth Place, Roseville, CA 95747

COLORADO: Denver

Mile High Shell Retirees

Mike Anderson: 303-378-8463

Email: mymikea3@gmail.com

Mail: 9228 Meredith Ct., Lone Tree, CO 80124

GEORGIA: Atlanta/Marietta

Shell Ladies and Old Boys

Ken Hyde: 770-973-8207

Email: ken.hyde@comcast.net

Mail: 4509 Woodhaven, N.E., Marietta, GA 30067

ILLINOIS: Wood River

David Lewis: 618-972-1575

Email: dalewis28@charter.net

Mail: 105 Whispering Oaks, Bethalto, IL 62010

LOUISIANA: Baton Rouge

Shell Geismar Area Retirees Club

Ed Duhe: 225-715-2914

Email: edduhe@eatel.net

Mail: 10625 Talisman Lane, St. Francisville, LA 70775

LOUISIANA: Houma

Shell Cajun Alumni Club

Russell Poiencot: 985-872-4619

Mail: 244 Grande St., Houma, LA 70363

LOUISIANA: Lake Charles

Shell Retirees Club of Lake Charles

Fred Berger: 337-263-0475

Email: freddberger@yahoo.com

Mail: 4218 Mary Ann Lane, Lake Charles, LA 70605

LOUISIANA: Norco

Shell Chemical Norco Plant Alumni Club

Leroy A. Morales: 504-467-4639 or

Sheryl Lupo: sslupo@yahoo.com

Mail: #7 Lasso Lane, St. Rose, LA 70087

LOUISIANA: Norco

Shell NORCO Retirees Club

Bill Collins: 504-400-6472,

Email: bill4fun@bellsouth.net

Mail: 29 Edgewood, Destrehan, LA 70047

MISSISSIPPI: Braxton

North Louisiana and Mississippi Shell Alumni Club

Wm. N. Rook: 601-847-1120

Email: wendysue@inbox.com

Mail: 132 Cox Road, Braxton, MS 39044

NEW JERSEY: Sewaren

Garden State SO Shellites

Bob Fischer: 732-969-1565

Mail: 134 7th St., Port Reading, NJ 07064

NEW JERSEY: Woodbury

Woodbury Poly Pros

Richard Rupertus: 856-455-1705

Email: RMRUP@comcast.net

Mail: 31 Seeley Rd., Bridgeton, NJ 08302

NORTH CAROLINA: Charlotte

Carolina Alumni & Retirees of Shell

Ira Parkman: 919-846-4860

Email: mpbenny23@earthlink.net

Mail: 7029 Millstone Ridge Ct., Raleigh, NC 27614

OHIO: Port Clinton

Ohio Shell Pensioners Club

Richard Mowry: 419-341-4377

Email: rmowrdy1@roadrunner.com

Mail: 200 North Crest Dr., Port Clinton, OH 43452

OKLAHOMA: Tulsa

Mid-Central Shell Alumni Association

John Digges: 918-252-3307

Email: jmdigges@cox.net

Mail: 9108 East 59th Place, Tulsa, OK 74145

OREGON: Portland

Oregon Shell Annuitants Club

Dan Harshburger: 541-390- 9622

Email: runsmts@gmail.com

Mail: 453 NW Flagline Dr., Bend, OR 97701

OREGON: Siskiyou

Siskiyou Shell Alumni

Derek Eck: 541-552-9134

Email: deck@charter.net

Mail: 1000 Paradise Lane, Ashland, OR 97520

TEXAS: Austin

Austin Hill Country Alumni Club

John Bickley: 281-744-7198

Email: jbic51@gmail.com or hcshellretirees@suddenlink.net

TEXAS: Brenham

Central Texas Shell Retirees Club

Carroll Boecker: 254-697-6969

Email: cjboecker@farm-market.net

Mail: 4134 West FM 485, Cameron, TX 76520

TEXAS: Dallas/Fort Worth

D/FW Shell Alumni Association

Duggan Smith: 817-579-5306

Email: fds56@live.com

Mail: P.O. Box 5262, Granbury, TX 76049

TEXAS: Hallettsville

South Central Texas Shell Pensioners Club

J.C. Kelley: 361-798-5300

Mail: 2355 FM 530, Hallettsville, TX 77964

TEXAS: Houston

Shell Alumni Association of Greater Houston,

www.saagh.com

Randall Petty: 832-492-4907

Email: rhpdkp@sbcglobal.net

Mail: 9337 B Katy Frwy., PMB #277, Houston, TX 77024

TEXAS: Houston

Shell Northwest Alumni Club

www.shellnwalumni.com

Chuck Ingham: 281-580-8382

Email: ccingham1946@att.net

Mail: 14206 Vanessa Circle, Houston, TX 77069

TEXAS: Pasadena

Shell DPMC Retirees

Ada Mae Collazo: 713-828-0080

Email: adamaecollazo@yahoo.com

Mail: P.O. Box 100, Deer Park, TX 77536

WEST VIRGINIA: Parkersburg

Shell/Kraton Belpre Plant Retirees

Jerry Watson: 304-422-6988

Email: jcwatson1999@frontier.com

Mail: 451 Watson Rd., Parkersburg, WV 26104

CLUB ROSTER AND UPCOMING EVENTS

*As new calendar events are scheduled throughout the year, email ShellUSAlumni@shell.com.

Sign up for the digital Shell AlumniNews here:

The US and Canada AlumniNews are going digital. As of December 2015, Canada AlumniNews went fully digital and is no longer available in print. Beginning with the December 2016 issue, AlumniNews will be delivered to U.S. pensioners in a new electronic format and will no longer be offered as a printed and mailed publication. We invite our subscribers to sign up online here or email shellusalumni@shell.com.

We will notify you directly when the latest version of AlumniNews is posted online each quarter.

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