General Contact Information

  • Mail: P.O. Box 2463, Houston, TX 77252 (Shell Oil Company)
  • Shell U.S. Switchboard: 713-241-6161 (all Shell U.S. companies)
  • US Shareholder Services: 888-737-2377
  • Shell U.S. Media Relations: 713-241-4544
  • Shell U.S. Trademarks: 888-SHELLTM or 888-743-5586
  • Shell U.S. Royalties:   281-544-2600
  • Global Helpline


Shell is looking for talented graduates and experienced professionals. To view our current listing of employment opportunities, visit the Jobs & Careers section on this website. If you require additional information, visit the Shell Careers FAQ. Please note that we cannot accept resumes via fax or mail and applications should be done using our careers section.

U.S. Careers Section


Looking for a Shell Station?  Have a good or bad experience?

 (questions, comments, service station locator)

  • Station Locator
  • Service Station Feedback
  • Material Safety Data Sheet (MSDS)
  • Phone: 888-GO-SHELL (888-467-4355)
  • Debit or Credit Card hold on funds concern?   Please be aware that your financial institution may place a hold on your account that may exceed the purchase amount. Shell is not responsible for placing or removing debit or credit holds. Please contact your financial institution if you would like more information.
  • Do you need a copy of a receipt?  The service station you transacted with will gladly help you with your request.  You can find the contact details in the Station Locator link.

Retail station franchisee inquiries

If you are interested in learning more about our retail station franchisee opportunities, please contact us by phone or email to request a potential channel partner form.

  • Phone:  888-GO-SHELL or 888-467-4355

Retail Real Estate Property Management

c/o CBRE
2800 Post Oak Blvd, Suite 2300
Houston, TX 77056 USA

Tel  855-884-4706
Fax 713-577-1677


Purchase Shell Lubricants Products

  • Are you new to Shell or interested in doing business with Shell?
    • 800-237-8645
  • Already doing business with Shell?
  • Have a Technical Question about a Shell Lubricant Product?
    • 800-237-8645


Shell Energy North America

Natural Gas, Power and Environmental Solutions

To ensure you get the proper information, please use the information below only for contacting Natural Gas, Power and Environmental Solutions.

Houston, Texas

1000 Main,  12th Floor
Houston, TX 77002

More in About Us

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