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Using our website
Our websites have been designed to be as easy to use as possible for all users. Features of the site that make it easier to use are explained below.
Links to non-Shell websites and downloadable files such as PDF, Zip, or Word open in a new browser window when clicked. This allows you to switch between the Shell website and the newly opened window. Links to non-Shell websites will first open a disclaimer statement, which will ask you to click on the 'Continue your journey' link to proceed. On all Shell websites, links that open in a new window are clearly marked either by text next to the link title or within the link title tag (alt text).
Each page has its own unique page title that clearly explains the page content. This will help you keep track of where you are in the website, and make it possible to distinguish between pages when you have more than one window or tab open.
Headings are relevant and provided in a logical order so that you can use them to get an overview of the page. For screen reader users, this means that you may be able to use screen reader functions to jump from heading to heading, or have a list of all headings displayed, so that you can decide which one is of most interest to you, and then go straight to it.
Data tables have row and column headings, where necessary, that are not only visually different from the data cells, but coded so that screen readers will be able to identify them. This will make it possible for screen reader users to find out what the relevant headings are, from anywhere within the table grid.
Links are written so that they are clear, concise, and unique on each page. This makes the links easier to scan visually as well as if you are using a screen reader.
The homepage displays four quadrants in the main body of the page. These give access to the four main areas of the site. On every Shell webpage the same four areas can be accessed from the horizontal navigation bar across the top of each page. This ensures that you are able to access any area of the site no matter where you are.
As you begin to explore Shell.com, you'll discover that as you navigate the site, a trail begins to build up on the left of the page. This left navigation pane allows you to return to an area you may previously have navigated from, or instead, use it to continue on your journey to find more detailed information.
The body of the page is where you will find the real content of the Shell site. This will change and update as you navigate across and around the site. The footer has four main navigation areas: About our website, Main areas, Tools and a summary text. These are common across all Shell websites.
The Tools section is unique to each website, showing relevant applications such as station locator, job search, share price calculator, etc. You will also find the search field within the footer. From here, you can carry out a site wide search in order to find articles and information important to you.
Browser Keyboard Shortcuts
The Shell website has been designed with the needs of non-mouse users in mind, for example people with Repetitive Strain Injury (RSI) who can only use an ergonomic keyboard to surf the web, or upper mobility problems who use voice input software as well as non-sighted users who use screen readers.
This section explains the ways you can navigate Shell web pages with just the keyboard and explains how standard keyboard shortcuts can make keyboard navigation much easier.
It is very easy, for example, to open Windows Explorer by holding down the Windows logo key and pressing E.
This is much quicker than clicking on the Start button, then Programs, then Accessories and finally Windows Explorer.
Please note that if you do not have the exact version of a particular browser, then some or all of these shortcuts might not function.
Microsoft Internet Explorer 6.x
|Move virtual cursor to the top of the web page||CTRL + Home|
|Move virtual PC cursor to the end of the web doc||CTRL + End|
|Go to a new web page/visit a new site||CTRL + O or CTRL + l|
|Open another web browser window||CTRL + N|
|To toggle the History pane/window on and off||CTRL + H|
|To toggle the Favorites pane/window on and off||CTRL + I|
|To bookmark the currently loaded page as a Favorite||CTRL + D|
|Opens the 'organize your Favorites' treeview window (Turn off virtual cursor first with insert z)||CTRL + B|
|Move cursor to the Address bar||Alt + D|
|Stop downloading current page||ESC|
|Refresh the currently loaded web page||F5|
Microsoft Internet Explorer 7.0
|Turn Full Screen Mode on or off||F11|
|Cycle through the Address Bar, Refresh button, Search Box, and items on a web page||TAB|
|Find a word or phrase on a page||CTRL+ F|
|Open the current webpage in a new window||CTRL+ N|
|Print the page||CTRL+ P|
|Select all items on the page||CTRL+ A|
|Zoom in||CTRL+ +|
|Zoom out||CTRL+ -|
|Zoom to 100||CTRL+ 0|
|Go to home page||ALT + Home|
|Go backwards||ALT + Left|
|Go forward||ALT + Right|
|Refresh page and the cache||CTRL + F5|
|Stop downloading page||ESC|
|FAVORITES CENTER SHORTCUTS|
|Open Favorites||CTRL + I|
|Open Favorites in pinned mode||CTRL + SHIFT+I|
|Organize Favorites||CTRL + B|
|Add current page to Favorites||CTRL+ D|
|Open Feeds||CTRL+ J|
|Open Feeds in pinned mode||CTRL+ SHIFT J|
|Open History||CTRL+ H|
|Open History in pinned mode||CTRL+ SHIFT+ H|
|Open link in new background tab||CTRL+left mouse button or middle mouse button|
|Open link in new foreground tab||CTRL+SHIFT+left mouse button or CTRL+SHIFT+middle mouse button|
|Close tab (closes window if only one tab is open)||CTRL+W or CTRL+F4|
|Open Quick Tab view||CTRL+Q|
|Open new tab||CTRL+T|
|View list of open tabs||CTRL+SHIFT+Q|
|Switch to next tab||CTRL+TAB|
|Switch to previous tab||CTRL+SHIFT+TAB|
|ADDRESS BAR SHORTCUTS|
|Select the Address Bar||ALT+D|
|Add "http://www." to the beginning and ".com" to the end of text in Address Bar||CTRL+ ENTER|
|Add “http://www.” to the beginning and the website address suffix you have specified to the end of text in the Address Bar*||CTRL+SHIFT+ENTER|
|Open the website address that is typed in the Address Bar in new tab||ALT + Enter|
|View list of previously typed addresses||F4|
|SEARCH BAR SHORTCUTS|
|Select the Search Bar||CTRL+E|
|View list of search providers||CTRL+DOWN|
|Open search results in new tab||ALT+ENTER|
|TO DO THIS||DO THIS|
|Delete cookies, passwords, form data, history, and temporary Internet files||Tools > Delete Browsing History|
|Find and install add-ons||Tools > Manage Add-ons > Find More Add-ons|
|Print part of page||Select part of the page you want to print, press CTRL+P, click Selection, and then click Print|
|Change website address suffix*||Tools > Internet Options > Languages|
Shortcuts for Firefox users vary between the different keyboard layouts and the operating system being used. For a full reference of keyboard shortcuts please see Mozilla Support.
|Open a new tab||Ctrl + T|
|Close a tab||Ctrl + W|
|Cycle between tabs||Alt + Page Down or Ctrl + Tab|
|Scrolling one line up||
|One line down||
|One character to the left||←|
|One character to the right||→|
|One screen up||Shift + Space or Page Up|
|One screen down||Space or Page Down|
|One screen to the left||Ctrl + Page Up|
|One screen to the right||Ctrl + Page Down|
|Go to top||Home|
|Go to bottom||End|
|Next link up||Shift + ↑|
|Next link down||Shift + ↓|
|Next link to the left||Shift + ←|
|Next link to the right||Shift + →|
|Activate link in new tab||Shift + Enter|
|Previous page in history||Z or Ctrl + ← or Alt + ←|
|Next page in history||X or Ctrl + → or Alt + →|
|Reload the current page||F5 or Ctrl + R|
|Rewind||Shift + Z|
|Fast forward||Shift + X|
|Show entire backward history||Alt + Z|
|Show entire forward history||Alt + X|
|Find text in page||Ctrl + F or .(period), or /|
|Find next instance of text||Ctrl + G|
|Find previous instance of text||Ctrl + Shift + G|
|Find text in links in page||, (comma), or Shift + /|
|Use entire screen for viewing page||F11|
|Pretend to be small-screen device||Shift + F11|
|Zoom in 10%||+ or 0|
|Zoom out 10%||- or 9|
|Zoom in 100%||Ctrl + or 8|
|Zoom out 100%||Ctrl - or 7|
|Restore zoom to 100%||
|Open file||Ctrl + O|
|Save copy of page||Ctrl + S|
|Print preview (toggle)||Shift + P|
|Print page||Ctrl + P|
|Close Opera||Ctrl + Q|